Virgin are coining it
#1
Virgin are coining it
My bill with them this month is £84....
For that, I gwet 30Mb broadband, calls to UK landlines and Virgin mobiles, two set top boxes, Sky sports and phoneline rental, (£15 !!!!!!)
Over in France, when it works, or they haven't cut me off for non-payment again, I get up to 20mb broadband via ADSL, 160 TV channels, and unlimited calls to UK and all international landlines....for £30!!!!!!
Asking Virgin why they are so dear just elicits the response, "We can't compare with deals in foreign countries...."
So...why so dear?
Over there, I don't pay any line rental, and all calls are made via the internet.
Here, that isn't offered, and added over £20 to my bill this month.
Anyone else pay as much as me?
Is it just "Rip-Off Britain" again?
For that, I gwet 30Mb broadband, calls to UK landlines and Virgin mobiles, two set top boxes, Sky sports and phoneline rental, (£15 !!!!!!)
Over in France, when it works, or they haven't cut me off for non-payment again, I get up to 20mb broadband via ADSL, 160 TV channels, and unlimited calls to UK and all international landlines....for £30!!!!!!
Asking Virgin why they are so dear just elicits the response, "We can't compare with deals in foreign countries...."
So...why so dear?
Over there, I don't pay any line rental, and all calls are made via the internet.
Here, that isn't offered, and added over £20 to my bill this month.
Anyone else pay as much as me?
Is it just "Rip-Off Britain" again?
#3
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I pay something like €45 a month for my cable which includes 50mb flat rate unthrottled or limited internet and all the crap that goes with it. Free phone calls across Germany, 17HD tv channels and about 40+ other tv channels, a HD receiver and a wirleless modem/router.
This includes line rental etc
This includes line rental etc
#4
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never that simple, operating margins may actualy be higher in a country that provides the service for cheaper due to anything form staff wages, to constructon costs, maintenance costs etc etc
#7
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Ring Virgin and speak to customer relations.(That's the "Virgin" term for cancellations) Ask what the procedure for cancelling is as you cant keep paying this amount every month. These are the only people who have the power to amend the price you pay. Usually bend over backwards to keep the business.
I do it every 12 months when they put the price up and I always end up better off than the year before.
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I'd be interested too... over £100/mo here for Tivo (XL), 60Mb broadband and phone, and whilst I can't complain too much about the service itself, the cost is taking the p*ss.
#11
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yeah im interested in the £60 a month break down as well, mines over a ton as well.
services i have are,
Tivo - Max chanels, sky movies
Virgin HD box - second box upstairs
internet - 120mb
phone - Large so free calls all week
Although i do find on demand is very unreliable
services i have are,
Tivo - Max chanels, sky movies
Virgin HD box - second box upstairs
internet - 120mb
phone - Large so free calls all week
Although i do find on demand is very unreliable
#12
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I'm currently paying about £20 a months.
£15 to BT for line rental and £5 to Orange for BB. I have freeview and freesat so don't pay for an additional TV service as there's already too much rubbish to watch. If I want to watch the footie or something I'll go to the pub and spend my money on beer!
£15 to BT for line rental and £5 to Orange for BB. I have freeview and freesat so don't pay for an additional TV service as there's already too much rubbish to watch. If I want to watch the footie or something I'll go to the pub and spend my money on beer!
#13
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£60 pm is a bloody good deal, possibly only to those who really know how to play them at their own game on the phone.
For approx. £86 pm I get;
30mb broadband (a good connection here so reliably 30-33mb)
Phone line (evening and weekends plus free 0845 numbers)
XL TV package with Sky Sports/Movies
TiVo box downstairs
V+HD box upstairs
Ali, you're more than welcome ANYTIME at my house (I'll even feed/water you), if you can get anywhere near £60 pm for the above! I rang not long back after another couple quid was added to "costs" on my bill. They insisted they would not be able to give me more discount, regardless of my threats to leave. In fairness I wouldn't leave as I simply get such better service here through Virgin over Sky/BT, who are simply shocking.
For approx. £86 pm I get;
30mb broadband (a good connection here so reliably 30-33mb)
Phone line (evening and weekends plus free 0845 numbers)
XL TV package with Sky Sports/Movies
TiVo box downstairs
V+HD box upstairs
Ali, you're more than welcome ANYTIME at my house (I'll even feed/water you), if you can get anywhere near £60 pm for the above! I rang not long back after another couple quid was added to "costs" on my bill. They insisted they would not be able to give me more discount, regardless of my threats to leave. In fairness I wouldn't leave as I simply get such better service here through Virgin over Sky/BT, who are simply shocking.
#15
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Ive just joined virgin.
Broadband 120Mb
All Sky Channels inc films and sports
unlimited anytime phone calls.
Tivo box
and an Extra HD box for another room.
£113 a month for 18 months but the first 12 months have a £50 discount so Im paying £63 a month for everything for the first 12 months. I'll pay 6 months at full wack after which I'll threaten to leave and will no doubt get a similar deal.
Broadband 120Mb
All Sky Channels inc films and sports
unlimited anytime phone calls.
Tivo box
and an Extra HD box for another room.
£113 a month for 18 months but the first 12 months have a £50 discount so Im paying £63 a month for everything for the first 12 months. I'll pay 6 months at full wack after which I'll threaten to leave and will no doubt get a similar deal.
#18
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Sorry for the delay...my email statements are on my home PC so I couldn't pull one up.
Anyhoo:
Unfortunately it doesn't contain the specifics or breakdowns. Its probably somewhere in the ebilling section, but I can't get in there (lost the PIN ), but its pretty much the same deal as Daz's as there is a discount for the first 12months. After that I'll phone up and play my face.
Anyhoo:
Your Bill Summary
Account number: xxxxxxxxxxxxxxx
Area reference: 04
--------------------------------------------------------------------------------
Bill date: Sep 12, 2013
Payment due date: Oct 07, 2013
Payment reference: xxxxxxxxxxxxxxxxxxxxxx
--------------------------------------------------------------------------------
Amount: £64.49
Account number: xxxxxxxxxxxxxxx
Area reference: 04
--------------------------------------------------------------------------------
Bill date: Sep 12, 2013
Payment due date: Oct 07, 2013
Payment reference: xxxxxxxxxxxxxxxxxxxxxx
--------------------------------------------------------------------------------
Amount: £64.49
#19
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Sorry for the delay...my email statements are on my home PC so I couldn't pull one up.
Anyhoo:
Unfortunately it doesn't contain the specifics or breakdowns. Its probably somewhere in the ebilling section, but I can't get in there (lost the PIN ), but its pretty much the same deal as Daz's as there is a discount for the first 12months. After that I'll phone up and play my face.
Anyhoo:
Unfortunately it doesn't contain the specifics or breakdowns. Its probably somewhere in the ebilling section, but I can't get in there (lost the PIN ), but its pretty much the same deal as Daz's as there is a discount for the first 12months. After that I'll phone up and play my face.
The deal I have is for life as I refused one of these '50% off for 6/12 months' offers when they're trying to tie you in for 24 months. What I pay is for as long as I'm with them - minus any "inflation" increases, which seem to occur every 6 bloody months
#21
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Yeah, as soon as my bill goes up sky movies and sports are being binned.
I wont miss it: Seems that the only films I fancy watching start at 8pm which is useless for me as its usually 9.00 by the time i sit down and watch tv (get home from work, shower, s**t, cook food etc). Of course I could record it.., but I'd have remember to check the schedule and set it to record in advance, it's not like I can series link a film There's also something odd with the way the Dolby surround is encoded, which my amp doesn't like
I wont miss it: Seems that the only films I fancy watching start at 8pm which is useless for me as its usually 9.00 by the time i sit down and watch tv (get home from work, shower, s**t, cook food etc). Of course I could record it.., but I'd have remember to check the schedule and set it to record in advance, it's not like I can series link a film There's also something odd with the way the Dolby surround is encoded, which my amp doesn't like
Last edited by ALi-B; 21 September 2013 at 10:58 PM.
#22
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+1 , £20 a month for broad band, no land line ( do people still use those) and just bought 2x digi boxes for the free stuff at 30 quid a pop, which has more than enough tv for me as I only watch it for maybe 2hrs if there is something good on otherwise i don't bother.
Could drive a decent motor for £80/120 pcm on the never never, and certainly wouldn't miss the land line or tv.
Could drive a decent motor for £80/120 pcm on the never never, and certainly wouldn't miss the land line or tv.
#23
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Sky package costs me £22 now so as I do every 2/3 years will ring them up and say been made redundant and it drops to £3 over month untill I find work
BT Internet and local calls free is £21 a month excellent quick bb better then my precious orange provider
All my other calls I use 18185.
Costs 0.5 per connection and free after that 2p to USA and Aussie where the family are living and 9p to Cebu although we now use Skype a lot too which is getting better
Been woth 18185 for years now great service spend maybe £7-10 per month depending how much time the misses is on candy crush
Mobiles both iPhones on £6 payg per month With 02 Maybe couple of quid a month on calls again Skype or iMessage
BT Internet and local calls free is £21 a month excellent quick bb better then my precious orange provider
All my other calls I use 18185.
Costs 0.5 per connection and free after that 2p to USA and Aussie where the family are living and 9p to Cebu although we now use Skype a lot too which is getting better
Been woth 18185 for years now great service spend maybe £7-10 per month depending how much time the misses is on candy crush
Mobiles both iPhones on £6 payg per month With 02 Maybe couple of quid a month on calls again Skype or iMessage
#24
Jesus wept, 100+mb connections?
I pay 40 Euros a month for unlimited calls - big woop, and a "2 mb" connection which at its absolute best gives a real world 1.2mb speed on a very good day - is more like 600 - 800k most of the time and stalls away to dial-up speeds in the evenings.
Oh and the free phone calls? well since that relies on VOIP, it doesn't work in the evenings as the connection is not good enough.
**** this **** hole.
I pay 40 Euros a month for unlimited calls - big woop, and a "2 mb" connection which at its absolute best gives a real world 1.2mb speed on a very good day - is more like 600 - 800k most of the time and stalls away to dial-up speeds in the evenings.
Oh and the free phone calls? well since that relies on VOIP, it doesn't work in the evenings as the connection is not good enough.
**** this **** hole.
#26
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Jesus wept, 100+mb connections?
I pay 40 Euros a month for unlimited calls - big woop, and a "2 mb" connection which at its absolute best gives a real world 1.2mb speed on a very good day - is more like 600 - 800k most of the time and stalls away to dial-up speeds in the evenings.
Oh and the free phone calls? well since that relies on VOIP, it doesn't work in the evenings as the connection is not good enough.
**** this **** hole.
I pay 40 Euros a month for unlimited calls - big woop, and a "2 mb" connection which at its absolute best gives a real world 1.2mb speed on a very good day - is more like 600 - 800k most of the time and stalls away to dial-up speeds in the evenings.
Oh and the free phone calls? well since that relies on VOIP, it doesn't work in the evenings as the connection is not good enough.
**** this **** hole.
I used to have an 02 dongle which was just like what you have now and was dire.
Edit to add; it's a 4G LTE network, whatever that means, but it's about as fast as my high speed uk virgin broad band.
Last edited by ditchmyster; 22 September 2013 at 04:04 PM.
#27
I really just need to move to an place that is not inhabited almost exclusively by cousin-****ing yokel rednecks whose idea of state of the art communications systems are CB radios and fax machines.
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