New customers getting a better deal
15 May 2002, 08:44 AM
#1
Scooby Regular
Thread Starter
Join Date: Dec 2001
Posts: 3,418
Likes: 0
Received 0 Likes
on
0 Posts
A particular company I had a large number of things insured with seem to have developed this new policy this year.
There website has "Get a Quote" and "Renew your existing policy"
if I get a quote through both routes the renewal policy is 40% higher than the other!!!!!
It is terrible! surely a regular customer that renews each year and hasn't claimed off them is better than a new one?
I understand they need to attract new customers but this is discrimination.....
I could not renew and then ring up the day it runs out and take out a policy as a new customer.. but I don't want to give them my money anymore if they are going to work like this!
Arrrgggghhhhhh!
Right feeling much better after getting that off my chest!
JGM
There website has "Get a Quote" and "Renew your existing policy"
if I get a quote through both routes the renewal policy is 40% higher than the other!!!!!
It is terrible! surely a regular customer that renews each year and hasn't claimed off them is better than a new one?
I understand they need to attract new customers but this is discrimination.....
I could not renew and then ring up the day it runs out and take out a policy as a new customer.. but I don't want to give them my money anymore if they are going to work like this!
Arrrgggghhhhhh!
Right feeling much better after getting that off my chest!
JGM
15 May 2002, 08:54 AM
#2
Scooby Regular
Join Date: Jun 2000
Posts: 13,735
Likes: 0
Received 0 Likes
on
0 Posts
Welcome to the wonderful world.
Amazon did the same, dunno if they still do.
My insurance for the first year of scoob ownership was 650 quid. Renewal came, and they wanted 1203. Hill House Hammond, underwritten by Axa.
Phoning axa direct got me a renewal quote of 750 quid.
Good to see that HHH wanted their two pounds of flesh from me
Amazon did the same, dunno if they still do.
My insurance for the first year of scoob ownership was 650 quid. Renewal came, and they wanted 1203. Hill House Hammond, underwritten by Axa.
Phoning axa direct got me a renewal quote of 750 quid.
Good to see that HHH wanted their two pounds of flesh from me
15 May 2002, 09:48 AM
#3
Scooby Regular
Join Date: Feb 2002
Posts: 450
Likes: 0
Received 0 Likes
on
0 Posts
The old Midland bank were doing this with mortgages at one point. I rang my local manager and complained, in a constructive not abusive manner, and low and behold they changed my rate...
I think it's a matter of pointing out that everyone does introductory offers.. so you could well be moving to take advantage of anothers if they won't give you theirs... If that makes sense?
I think it's a matter of pointing out that everyone does introductory offers.. so you could well be moving to take advantage of anothers if they won't give you theirs... If that makes sense?
15 May 2002, 10:02 AM
#5
Scooby Regular
Thread Starter
Join Date: Dec 2001
Posts: 3,418
Likes: 0
Received 0 Likes
on
0 Posts
With expensive car insurance sure..
but when it is expensive car insurance, cheap car insurance and now my home insurance... they don't do it with my recovery cover but I think I shall be moving that too.. they used to be decent...
it has gone down hill since they shut there shops and went phone and web only.
ho hum...
Pslewis - I think I shall have to have my Standard Subaru Impreza club membership revoked too as this evening I pick up some gold wheels! your fav...
but when it is expensive car insurance, cheap car insurance and now my home insurance... they don't do it with my recovery cover but I think I shall be moving that too.. they used to be decent...
it has gone down hill since they shut there shops and went phone and web only.
ho hum...
Pslewis - I think I shall have to have my Standard Subaru Impreza club membership revoked too as this evening I pick up some gold wheels! your fav...
Thread
Thread Starter
Forum
Replies
Last Post
fatboy_coach
General Technical
15
18 June 2016 03:48 PM
Mattybr5@MB Developments
Full Cars Breaking For Spares
12
18 November 2015 07:03 AM
Pro-Line Motorsport
Car Parts For Sale
0
27 September 2015 11:19 AM