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Hi I had ordered a recon engine but on reciept it's not and also not as described what are my rights to get a refund from the company also there not replying to my two methods of contact phone and email.
Hi I had ordered a recon engine but on reciept it's not and also not as described what are my rights to get a refund from the company also there not replying to my two methods of contact phone and email.
Long story short I wanted the fuel filler pipe and the one they sent (off the shelf n mint) was worse then the one on the car. I sent it back saying it's rubbish and they said no refunds.. I went to citizens advice who said about senind letter blah bla blah I followed the whole thing. They came back saying it took a guy 2hrs to remove from the car at £100 an hour plus postage etc and that they were actually making a loss.
I paid £150. In the end I was just about to take it to court and was informed that if it's less then £250 there's no point going to a court. I only managed to get £40 back from the scrappy - rude as **** on the phone, I lost out so much with the recorded delivery letters, calls etc.
From now on I only buy from new, or people I know. It's not worth the hassle, even if it's cheaper..
14 August 2012, 10:44 AM
Anyone know what to do?
