Do Apple Stores have a fixed pricing structure for repairs?
05 July 2012, 08:55 AM
#1
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Thread Starter
Do Apple Stores have a fixed pricing structure for repairs?
Daughter's iphone 3g is broken (battery won't charge - already replaced the battery)
Was wondering if they do a set price structure for this type of thing. About 2.5 years old (def. out of warranty).
Any ideas?
Dan
Was wondering if they do a set price structure for this type of thing. About 2.5 years old (def. out of warranty).
Any ideas?
Dan
05 July 2012, 09:11 AM
#6
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Used to be about that but because the new 4s is now out, they reduced the price. Bonus is you get a new 12 month warranty too, so if anything goes wrong in the next 12 months, they repair/replace for free!
05 July 2012, 09:16 AM
#7
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Thread Starter
Thanks Jack - first thing I checked tbh. Will book an appointment with the store for Saturday (I'm in the area anyway!)
Will give em a shout first though.
Dan
Will give em a shout first though.
Dan
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05 July 2012, 09:22 AM
#8
Good luck anyway
05 July 2012, 12:41 PM
#11
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apple site says £126 and only a 90 day warranty
http://support.apple.com/kb/index?pa...product=iphone
http://support.apple.com/kb/index?pa...product=iphone
05 July 2012, 10:18 PM
#15
Scooby Regular
On their site it stats £55 if it's a battery replacement ,which if they are they will just swap it out.
You must of been lucky
You must of been lucky
From the apple site
Service arranged through Apple costs £ 55.00. A £ 7.44 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in British Pound Sterling and include VAT.
Service arranged through Apple costs £ 55.00. A £ 7.44 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in British Pound Sterling and include VAT.
05 July 2012, 10:20 PM
#16
Scooby Regular
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.
iPhone Model Out-of-Warranty Service
iPhone 4S £*146.44
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone £*126.44
The*Out-of-Warranty Service Fee includes a £*7.44 shipping fee. The included*shipping fee applies only*if you arrange service online or by calling Apple*Technical Support. All fees are in British pound sterling*and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.
When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see*Apple's Repair Terms And Conditions*for further details.
If you have an iPhone that Apple determines is not repairable, you may wish to contact your carrier for other options.
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.
Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.
iPhone Model Out-of-Warranty Service
iPhone 4S £*146.44
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone £*126.44
The*Out-of-Warranty Service Fee includes a £*7.44 shipping fee. The included*shipping fee applies only*if you arrange service online or by calling Apple*Technical Support. All fees are in British pound sterling*and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.
When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see*Apple's Repair Terms And Conditions*for further details.
If you have an iPhone that Apple determines is not repairable, you may wish to contact your carrier for other options.
06 July 2012, 10:04 AM
#18
Scooby Regular
Ok, I dont want to seem argumentative , but apple don't charge more or less whether it's online of Instore, they just charge for postage.
I had my 4s replaced (2 weeks ago)iit was the same price online or Instore to get replaced but they did it for free.
I'm not saying what you paid that you're lying as I know apple customer service is brilliant.
I had my 4s replaced (2 weeks ago)iit was the same price online or Instore to get replaced but they did it for free.
I'm not saying what you paid that you're lying as I know apple customer service is brilliant.
06 July 2012, 06:26 PM
#19
My 3GS has a hardware glitch.....
If you turn it off at anytime and reboot it keeps rebooting every 2 minutes until you reset the phone as "new i phone"...
Anyway,went into the apple shop and eventually spoke to a "genius" who downloaded new software into it..... He did say it probably wouldnt fix it,and a replacement will be around £125...
Great.....17 months old...
Its now just a shiny black dog turd..
If you turn it off at anytime and reboot it keeps rebooting every 2 minutes until you reset the phone as "new i phone"...
Anyway,went into the apple shop and eventually spoke to a "genius" who downloaded new software into it..... He did say it probably wouldnt fix it,and a replacement will be around £125...
Great.....17 months old...
Its now just a shiny black dog turd..
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