for everyone who has to deal with customers
06 March 2012, 12:32 PM
#1
Scooby Regular
Thread Starter
for everyone who has to deal with customers
http://clientsfromhell.net/
A taster
Client: I am calling you about the folders you designed and printed.
Me: Yes…
Client: The prints are exactly as you showed us in the concept.
Me: Yes…
Client: We don’t want that.....
even if only 30% a real it worth a quick read
A taster
Client: I am calling you about the folders you designed and printed.
Me: Yes…
Client: The prints are exactly as you showed us in the concept.
Me: Yes…
Client: We don’t want that.....
even if only 30% a real it worth a quick read
06 March 2012, 12:59 PM
#3
Client: I am calling you about the folders you designed and printed.
Me: Yes…
Client: The prints are exactly as you showed us in the concept.
Me: Yes…
Client: We don’t want that.....
Ha.
Being a graphic designer in holography, we get precisely that ^^^ scenario time and time again.
Client and/or salesperson/agent invariably don't read through everything on the proposal/s!
Me: Yes…
Client: The prints are exactly as you showed us in the concept.
Me: Yes…
Client: We don’t want that.....
Ha.
Being a graphic designer in holography, we get precisely that ^^^ scenario time and time again.
Client and/or salesperson/agent invariably don't read through everything on the proposal/s!
Last edited by joz8968; 06 March 2012 at 01:02 PM.
06 March 2012, 01:15 PM
#4
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http://clientsfromhell.net/
A taster
Client: I am calling you about the folders you designed and printed.
Me: Yes…
Client: The prints are exactly as you showed us in the concept.
Me: Yes…
Client: We don’t want that.....
even if only 30% a real it worth a quick read
A taster
Client: I am calling you about the folders you designed and printed.
Me: Yes…
Client: The prints are exactly as you showed us in the concept.
Me: Yes…
Client: We don’t want that.....
even if only 30% a real it worth a quick read
Just had an exchange like the one above.
Client: I don't like the font you have chosen for the menu or the logo you have used.
Me: They are exactly the same as the mock-up I got from your graphic designer that was approved and signed off by you
Clinet: Yes well I don't like them any more, please change them
Me: Er.... change your company logo?
Client: Yes, I am sure you will come up with something great, just do it... the site needs to go live in a few days
Me; Shouldn't I consult your graphic designer?
Client: If you must, but he will only slow things down.
06 March 2012, 01:16 PM
#5
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Client: I saw the press release you published. I don’t like the picture, please change it.
Me: You’re holding today’s newspaper with the article in your hands, right?
Client: What’s your point?
Me: You’re holding today’s newspaper with the article in your hands, right?
Client: What’s your point?
Dave
06 March 2012, 01:21 PM
#7
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Enjoyed that.
Originally Posted by clientsfromhell
Client: Can we have a logo that says we’re an official London 2012 Olympic Games sponsor on our website?
Me: Are you an official sponsor of the London Olympics?
Client: No.
Me: Then no.
Me: Are you an official sponsor of the London Olympics?
Client: No.
Me: Then no.
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06 March 2012, 01:40 PM
#8
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Another one from a few years ago. Absolutely true.
Client: This website you generated for us, it doesn't really do what we want.
Me: OK, in what way?
Client: Well the info pages are great but all this bit about user registration for companies and another one for individuals and the automatic search for registered users and mailouts and auto matching companies and users and the uplaod to our internal system... well it's all too automated and web based and lacks the personal touch.
Me: Well it does exactly what it says in the spec and that was generated after several meetings with you
Client: Well I wasn't really concentrating in those meetings and I have never seen the spec.
Me: But you signed the order against it
Client: Oh was that the 20 page thing in with the order form, do you really think I have time to read things like that?
Me: Oh dear!
Client: This website you generated for us, it doesn't really do what we want.
Me: OK, in what way?
Client: Well the info pages are great but all this bit about user registration for companies and another one for individuals and the automatic search for registered users and mailouts and auto matching companies and users and the uplaod to our internal system... well it's all too automated and web based and lacks the personal touch.
Me: Well it does exactly what it says in the spec and that was generated after several meetings with you
Client: Well I wasn't really concentrating in those meetings and I have never seen the spec.
Me: But you signed the order against it
Client: Oh was that the 20 page thing in with the order form, do you really think I have time to read things like that?
Me: Oh dear!
06 March 2012, 01:46 PM
#9
Scooby Regular
Thread Starter
Oh dear F1, these must be a little close to home
Client: I don’t like that blue, make it a bit lighter. Just a small bit!
I send the (unchanged) file back to her.
Client: Hmm, ok thats too light, make it a bit darker.
I send the same file - again, unchanged.
Client: Ok just ad a hint of brightness and we’re done!
Again, same file, unchanged.
Client: Perfect! Has anyone told you that you are amazing at what you do?
Client: I don’t like that blue, make it a bit lighter. Just a small bit!
I send the (unchanged) file back to her.
Client: Hmm, ok thats too light, make it a bit darker.
I send the same file - again, unchanged.
Client: Ok just ad a hint of brightness and we’re done!
Again, same file, unchanged.
Client: Perfect! Has anyone told you that you are amazing at what you do?
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