Discount
18 July 2011, 02:26 PM
#1
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Discount
I am sick of this word and all other forms of not wanting to pay the worth of an item.
I pitty the next person today that asks me for discount.
I pitty the next person today that asks me for discount.
)
18 July 2011, 02:48 PM
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Why shouldn't people ask for a discount?
Depends what I'm buying, but I generally ask if anything can be done on price. If you don't ask you don't get
Depends what I'm buying, but I generally ask if anything can be done on price. If you don't ask you don't get
18 July 2011, 03:27 PM
#6
When purchasing any item more which costs hundreds of pounds, I always ask for discount.
Not only will I ask for it, but I expect it too!
As I did when I purchased my home cinema system from your fine establishment Jamz3k
I think the manager that day didn't particularly like me, mainly down to the fact that we'd already haggled and agreed a price in advance.
I just wanted a second bite at the cherry, and the fact of the matter was that they'd already loaded all the stuff into my car
If my memory serves my correctly, overall I saved approx £400 on the initial price
Not only will I ask for it, but I expect it too!
As I did when I purchased my home cinema system from your fine establishment Jamz3k
I think the manager that day didn't particularly like me, mainly down to the fact that we'd already haggled and agreed a price in advance.
I just wanted a second bite at the cherry, and the fact of the matter was that they'd already loaded all the stuff into my car
If my memory serves my correctly, overall I saved approx £400 on the initial price
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18 July 2011, 04:00 PM
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Surely the amount of potential discount relates to the profit margin on said item.
If you are only making a small amount, then you can't afford to give 10% discount
Jason
If you are only making a small amount, then you can't afford to give 10% discount
Jason
18 July 2011, 04:05 PM
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Yes i grasp the rudimentary mathematics, but no retailer, unless they're liquidating or in serious financial trouble, would be working on anything like as small as a 10% margin.
18 July 2011, 04:19 PM
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Retailers work on different margins for different typre sof product.
Generally in mid range jewellery for example it's about 3 times the wholesale price, but before the SN 'experts' go off all half cocked think abiut what that margin represents... out of it has to come VAT, rent, rates, services for the shop and wages/salary for the staff and that are just the major items. Starts to make those discounts look slightly less obviously appealing to said retailer.
Generally in mid range jewellery for example it's about 3 times the wholesale price, but before the SN 'experts' go off all half cocked think abiut what that margin represents... out of it has to come VAT, rent, rates, services for the shop and wages/salary for the staff and that are just the major items. Starts to make those discounts look slightly less obviously appealing to said retailer.
18 July 2011, 04:49 PM
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Retailers work on different margins for different typre sof product.
Generally in mid range jewellery for example it's about 3 times the wholesale price, but before the SN 'experts' go off all half cocked think abiut what that margin represents... out of it has to come VAT, rent, rates, services for the shop and wages/salary for the staff and that are just the major items. Starts to make those discounts look slightly less obviously appealing to said retailer.
Generally in mid range jewellery for example it's about 3 times the wholesale price, but before the SN 'experts' go off all half cocked think abiut what that margin represents... out of it has to come VAT, rent, rates, services for the shop and wages/salary for the staff and that are just the major items. Starts to make those discounts look slightly less obviously appealing to said retailer.
18 July 2011, 04:52 PM
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Sony Centres, as an example, are currently running, on average, 17% margin on the product. If I had a Sony Centre you'd get 5% tops from me if I were desperate for the numbers (on an otherwise blank order), maybe another couple of % if you were having the warranty, leads, stand etc (where the real margins are). Some of the margins (before costs) on electricals are awful. From a salesman's point of view, most sensible retailers will have a penalty for discount against the commission, so I understand the OP's frustration.
Last edited by JTaylor; 18 July 2011 at 05:04 PM. Reason: Typos
18 July 2011, 04:57 PM
#17
Sony Centres, as an example, are currently running, on average, 17% margin on the product. If I had a Sony Centre you'd get 5% tops from me if I were desperate for the numbers (on an otherwise blank order), maybe another couple of % if you were having the warranty, leads, stand etc (where the real margins are). Some of the margins (before costs) on electricals are awful. From a salesman's point of view, most sensible retailers will have a penalty for discount against the commision, so I understand the OPs frustration.
Don't forget about kickbacks and retrospective discounts later on.
18 July 2011, 05:01 PM
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I'm all for a bargain as much as anybody. However people that ask me for a discount are usually met with the reply 'How would like it if your boss asked for a discount on your services every time you did a job'. It's not necessarily a refusal, but it makes them think. Many people seem to think they have a right to pay less than a marked price as if it's some kind of lottery.
If you are dealing with a big organisation they will be much better placed to make a concession. If you're dealing with a small business or sole trader, give 'em a break because they are probably working bloody hard for their money. Talking of making a deal with a big organisation, when was the last time anybody successfully tried getting a discount on the weekly groceries at Tescos?
If circumstances are right, buying in quantity or a high value item, I'll ask for a discount. But if the answer is no then no it is. I have a choice, accept the deal on offer or spend time, effort, and maybe money too, trolling around looking to save a few quid.
There are too many people who know the price of everything and the value of nothing.
If you are dealing with a big organisation they will be much better placed to make a concession. If you're dealing with a small business or sole trader, give 'em a break because they are probably working bloody hard for their money. Talking of making a deal with a big organisation, when was the last time anybody successfully tried getting a discount on the weekly groceries at Tescos?
If circumstances are right, buying in quantity or a high value item, I'll ask for a discount. But if the answer is no then no it is. I have a choice, accept the deal on offer or spend time, effort, and maybe money too, trolling around looking to save a few quid.
There are too many people who know the price of everything and the value of nothing.
18 July 2011, 05:18 PM
#20
I cant stand places where the price displayed is the price you pay. I had cause to spend a fair amuont on a new telly and home theater system some years back and took a look at what was on offer in currys. The saleswoman told me she could not offer any discount, so I asked to speak with the manager to see what he could offer. He told me if I couldn't afford it in one payment they could offer me installments. He totally missed the point, it wasn;t affordability that was the problem, I wanted them to work for the sale and win my custom. I think it is more a reflection on the calibre of staff employed if businesses don't allow staff to offer discount - it lets them employ staff who need no selling ability at all, and dont need to understand margins on the goods they do sell - BTW - none of that is a shot at the OP.
I really enjoy a good negotiation on price, I get to do this regularly for my employers benefit. I get the price to a point where I am happy then haggle on upgraded components, support or warranty is my usual approach. I don't claim to win them all, but if the opening gambit is no discount, you will not be making any sale with me - either personally or in business. I also make a point of recording when companys year-end fall, if I can hold off larger orders until then there are always good savings to be had.
I really enjoy a good negotiation on price, I get to do this regularly for my employers benefit. I get the price to a point where I am happy then haggle on upgraded components, support or warranty is my usual approach. I don't claim to win them all, but if the opening gambit is no discount, you will not be making any sale with me - either personally or in business. I also make a point of recording when companys year-end fall, if I can hold off larger orders until then there are always good savings to be had.
18 July 2011, 05:59 PM
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I cant stand places where the price displayed is the price you pay. I had cause to spend a fair amuont on a new telly and home theater system some years back and took a look at what was on offer in currys. The saleswoman told me she could not offer any discount, so I asked to speak with the manager to see what he could offer. He told me if I couldn't afford it in one payment they could offer me installments. He totally missed the point, it wasn;t affordability that was the problem, I wanted them to work for the sale and win my custom. I think it is more a reflection on the calibre of staff employed if businesses don't allow staff to offer discount - it lets them employ staff who need no selling ability at all, and dont need to understand margins on the goods they do sell - BTW - none of that is a shot at the OP.
I really enjoy a good negotiation on price, I get to do this regularly for my employers benefit. I get the price to a point where I am happy then haggle on upgraded components, support or warranty is my usual approach. I don't claim to win them all, but if the opening gambit is no discount, you will not be making any sale with me - either personally or in business. I also make a point of recording when companys year-end fall, if I can hold off larger orders until then there are always good savings to be had.
I really enjoy a good negotiation on price, I get to do this regularly for my employers benefit. I get the price to a point where I am happy then haggle on upgraded components, support or warranty is my usual approach. I don't claim to win them all, but if the opening gambit is no discount, you will not be making any sale with me - either personally or in business. I also make a point of recording when companys year-end fall, if I can hold off larger orders until then there are always good savings to be had.
18 July 2011, 06:19 PM
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Any discount comes out of sales advisors commission, and my staff cant afford to lose commission, so i would tell you to **** right off with your discount, in a polite company approved way of course.
we dont live in marakech, there is no haggling on price, you pay full or leave my shop and head office approve of this so complaining to them will only result in an email landing in my outlook about how you expect something for nothing and we dont want problem customers anyway.
why is it that the people who feel the need to get a discount or walk out are always the problem customers who want all the customer service and keep coming back with pathetic little issues that they could easily and more quickly could be fixed by them selves, but no, they feel the need to come to the shop just to "vent their anger to someone", usually sad little ***** who will die with 200k in the bank but have worn the same jeans and shoes for the last 10 years and never enjoyed a day in their lives if it meant spending money!
luckily for every tw@ that fits the discount bill we have 10 more customers who will just pay and leave and never mention discount or moan all the time, these are the guys we look after!
Ive had people complain and ask for rebates when delivery times etc go wrong, one on sat asked for a rebate, it came to £1.50, it cost 3 quid of petrol just to drive to the shop, so why do it?
some people have empty lives!
18 July 2011, 06:24 PM
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I really enjoy a good negotiation on price, I get to do this regularly for my employers benefit. I get the price to a point where I am happy then haggle on upgraded components, support or warranty is my usual approach. I don't claim to win them all, but if the opening gambit is no discount, you will not be making any sale with me - either personally or in business. I also make a point of recording when companys year-end fall, if I can hold off larger orders until then there are always good savings to be had.
TX.
18 July 2011, 06:37 PM
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18 July 2011, 06:44 PM
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exactly i teach my members of staff to do just that!
Any discount comes out of sales advisors commission, and my staff cant afford to lose commission, so i would tell you to **** right off with your discount, in a polite company approved way of course.
we dont live in marakech, there is no haggling on price, you pay full or leave my shop and head office approve of this so complaining to them will only result in an email landing in my outlook about how you expect something for nothing and we dont want problem customers anyway.
why is it that the people who feel the need to get a discount or walk out are always the problem customers who want all the customer service and keep coming back with pathetic little issues that they could easily and more quickly could be fixed by them selves, but no, they feel the need to come to the shop just to "vent their anger to someone", usually sad little ***** who will die with 200k in the bank but have worn the same jeans and shoes for the last 10 years and never enjoyed a day in their lives if it meant spending money!
luckily for every tw@ that fits the discount bill we have 10 more customers who will just pay and leave and never mention discount or moan all the time, these are the guys we look after!
Ive had people complain and ask for rebates when delivery times etc go wrong, one on sat asked for a rebate, it came to £1.50, it cost 3 quid of petrol just to drive to the shop, so why do it?
some people have empty lives!
Any discount comes out of sales advisors commission, and my staff cant afford to lose commission, so i would tell you to **** right off with your discount, in a polite company approved way of course.
we dont live in marakech, there is no haggling on price, you pay full or leave my shop and head office approve of this so complaining to them will only result in an email landing in my outlook about how you expect something for nothing and we dont want problem customers anyway.
why is it that the people who feel the need to get a discount or walk out are always the problem customers who want all the customer service and keep coming back with pathetic little issues that they could easily and more quickly could be fixed by them selves, but no, they feel the need to come to the shop just to "vent their anger to someone", usually sad little ***** who will die with 200k in the bank but have worn the same jeans and shoes for the last 10 years and never enjoyed a day in their lives if it meant spending money!
luckily for every tw@ that fits the discount bill we have 10 more customers who will just pay and leave and never mention discount or moan all the time, these are the guys we look after!
Ive had people complain and ask for rebates when delivery times etc go wrong, one on sat asked for a rebate, it came to £1.50, it cost 3 quid of petrol just to drive to the shop, so why do it?
some people have empty lives!
BTW like your style re. discounts 
18 July 2011, 07:01 PM
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I will pay what I can get the item for elsewhere. So if I want to buy something like a television, I will find the lowest price and then ask if a local store would like to match it. I'm not unreasonable, and I am not a 'problem' customer as above.
A recent example: I just bought a Nissan Juke (yes, I know, squashed frog looking
), I found the cheapest deal on drivethedeal.com and then went to my local dealer. He couldn't match it, but after a few days of haggling got within £100. Good enough for me, I would rather buy locally. So he showed effort, I'm reasonable and we were both happy.
I'm not sure why you are so against discounting?
Steve
A recent example: I just bought a Nissan Juke (yes, I know, squashed frog looking
), I found the cheapest deal on drivethedeal.com and then went to my local dealer. He couldn't match it, but after a few days of haggling got within £100. Good enough for me, I would rather buy locally. So he showed effort, I'm reasonable and we were both happy.I'm not sure why you are so against discounting?
Steve
