2000 sport

iTrader: (1)

In a nutshell I've bought an item through eBay and it is not as described.. Without going into great detail, its a car part that was sold as suitable for a 2005 - 2011 car, when in actual fact the part that has arrived is from an earlier model 1997 - 2004. The part is also in crap condition..

Its only for twenty quid, and most of that was postage, but who is responsible for covering the return postage cost ?

I've been offered a full refund if I return the item and provide tracking details, but I don't think I should have to cover that cost..

I've booked a courier and it will be collected tomorrow, just wondered what eBay's stand on this was ??

Cheers

BLU

iTrader: (27)

Unfortunately you have to pay the return postage and its up to the seller if they will refund the original postage If they don't make sure you neg them......

I got stung like that a few years back with a set of alloys! I was £60 out of pocket

Pjamie

If it's not as described, and it was a business who supplied it, it is their responsibility to pay for return postage. If it was an individual you have the right to return it for a full refund but I'm not sure about the postage costs.

Hysteria1983

Unless it states on the auction that a full refund + postage will be provided, then you will have to pay the postage cost.

Unfortunately it's probably not worth returning the item by the time the postage is paid.

paulr

I think thats correct. Is the person listed as a business seller ? Business sellers you also have the right to return an item before 7 days under the distance selling rules.

2000 sport

iTrader: (1)

It was a private seller, I've already arranged a courier for the item to be returned. I'd sell it on, but its not a condition I would be happy to sell..

My courier has only cost me about 6 quid, so its nothing really.. Just annoyed that I've been done by this idiot!!