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Old 05 November 2009, 11:20 AM
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ScoobLou
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Default Ebay Question

Basically bought something off ebay. Was described As New.

Its definately not as new! in fact more worn than what I wanted to replace!

What are my chances of getting a refund or do ebay only help if you don't receive the item?
Old 05 November 2009, 11:27 AM
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Have you contacted the seller?
Old 05 November 2009, 11:31 AM
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Originally Posted by urban
Have you contacted the seller?
Yes and not heard nothing yet.
Old 05 November 2009, 11:32 AM
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What did you buy?
Old 05 November 2009, 11:39 AM
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At the end of the day if he put the listing on as new and he must have known damn well it wasn't I really don't think hes going to be forthcoming with a refund.

So my question is has anybody ever had any luck with recovering funds in this instance?
Old 05 November 2009, 11:40 AM
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and my question was "what did you buy?"
Old 05 November 2009, 11:42 AM
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Originally Posted by Agent_Smith
and my question was "what did you buy?"

and my reply is 'what does it matter'?

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Old 05 November 2009, 11:44 AM
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Originally Posted by ScoobLou
and my reply is 'what does it matter'?
A second hand bag of cement compared to a second hand pair of shoes makes a difference
Old 05 November 2009, 11:46 AM
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Originally Posted by Agent_Smith
A second hand bag of cement compared to a second hand pair of shoes makes a difference
I'm sure it does, but not in this instance.
Old 05 November 2009, 11:47 AM
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urban
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If the article was not as described, then ebay may help.
If you paid via paypal then dispute the transaction.
See what the seller says first - tell them you're disputing the transaction?
Old 05 November 2009, 11:48 AM
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Originally Posted by ScoobLou
I'm sure it does, but not in this instance.
I know what it was now
Old 05 November 2009, 11:48 AM
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Was it a ***** you bought?

You seem hell bent on refusing to answer that other question
Old 05 November 2009, 11:49 AM
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Originally Posted by urban
Was it a ***** you bought?

You seem hell bent on refusing to answer that other question
Old 05 November 2009, 11:57 AM
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Originally Posted by urban
Was it a ***** you bought?

You seem hell bent on refusing to answer that other question
Yes it was as there are loads on ebay sold 'as new'
Old 05 November 2009, 11:59 AM
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Originally Posted by ScoobLou
Yes it was as there are loads on ebay sold 'as new'
One careful owner

Did you pay with paypal?
Old 05 November 2009, 12:00 PM
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Originally Posted by urban
One careful owner

Did you pay with playpal?
Old 05 November 2009, 12:27 PM
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Originally Posted by urban
One careful owner

Did you pay with paypal?
Yes I did. It was a present for my other half hence I really don't want to put details on here as he browses the site.

Anyway I heard back from the seller and hes said tough luck so I have put a claim in through paypal.

Old 05 November 2009, 12:30 PM
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Playpal - very good
Old 05 November 2009, 12:44 PM
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Originally Posted by urban
Playpal - very good
Yes isn't he a very clever chap, he will go far.
Old 01 December 2009, 05:08 PM
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Ok I have been told to return the item for a refund.

If the seller doesn't have the amount in his account do I still get it?
Old 01 December 2009, 05:15 PM
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If you have disputed it, the seller will have had the funds frozen in their account, thats where it gets tricky.

To let them refund it you have to close the dispute, if you close the dispute you cant reopen it easily, and if you close it they can then just not refund the money.....

OR

They can just refund you once you close it.

Good luck
Old 01 December 2009, 05:23 PM
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Originally Posted by ScoobLou
Ok I have been told to return the item for a refund.

If the seller doesn't have the amount in his account do I still get it?

make sure that you send it recorded delivery i know it will cost you a bit more, but at least you can prove you have sent it back, because if the seller doesn't to refund you he will just say that he hasn't received it.
Old 01 December 2009, 07:57 PM
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i bet your other half can't wait till xmas now?

has anyone asked what the item was?
Old 02 December 2009, 11:36 AM
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Originally Posted by my94wrx
make sure that you send it recorded delivery i know it will cost you a bit more, but at least you can prove you have sent it back, because if the seller doesn't to refund you he will just say that he hasn't received it.
Will do, thanks all.
Old 02 December 2009, 12:08 PM
  #25  
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If you paid via PayPal they will withold the payment to the seller until you have provided positive feedback.

Les
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