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Old 25 September 2009, 10:53 AM
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urban
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Default New SKY HD software - EPG

I still don't have the update?

Do you get the update automatically or must you do something?

Think my box manufacturer is Samsung if that makes any difference
Old 25 September 2009, 11:02 AM
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Samsung here and still waiting. Pace and Thompson have had it I think. Samsung is being rolled out now so some do have it. Amstrad is last.
Old 25 September 2009, 11:15 AM
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Still don't have mine either

IIRC they send you something through the post notifying you of when they will be doing it
Old 25 September 2009, 11:18 AM
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Yeah, I got that ages ago - together with my new viewing card
Old 25 September 2009, 11:27 AM
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They've not been rolled out yet , don't panic they won't miss you out
Old 25 September 2009, 11:29 AM
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Originally Posted by ScoobyDriverWannabe
Still don't have mine either

IIRC they send you something through the post notifying you of when they will be doing it
They send the new EPG by post, just keep an eye out over the next few months.
Old 25 September 2009, 12:32 PM
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MattW
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What new EPG?

Trending Topics

Old 25 September 2009, 12:41 PM
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Sky HD only. If you're not with the times then this doesn't refer to you.
Old 25 September 2009, 01:38 PM
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Originally Posted by urban
I still don't have the update?

Do you get the update automatically or must you do something?

Think my box manufacturer is Samsung if that makes any difference

No,you don't have to do anything mate,it's all done automatically down the phone line.Mine got done about 2 weeks ago
Old 25 September 2009, 01:55 PM
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Once you get it don't forget to add ITV HD as an extra Channel
Old 25 September 2009, 01:58 PM
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I've had it since April (Thomson box) Takes a wee while to get used to it but overall it's loads better than the old EPG. A bit slow at times, though and some things that you think "WHYYYYY?!?!"
Old 25 September 2009, 02:03 PM
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Originally Posted by Phil
Once you get it don't forget to add ITV HD as an extra Channel
OH I know - thats why I want the damn update.
Old 25 September 2009, 02:10 PM
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Foofighter
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Originally Posted by Phil
Once you get it don't forget to add ITV HD as an extra Channel

How do you do that then mate?
Old 25 September 2009, 02:13 PM
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Google is your friend ITV HD on Sky - Sky+ HD - Digital Spy Forums
Old 25 September 2009, 02:14 PM
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I've got the new card sitting on my desk here. So I just whack it in and get the new EPG?
Old 25 September 2009, 02:14 PM
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Even better Picture by Picture guide

ITV HD on Sky HD
Old 25 September 2009, 02:15 PM
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Originally Posted by TopBanana
I've got the new card sitting on my desk here. So I just whack it in and get the new EPG?
No that comes from the satellite
Old 25 September 2009, 02:26 PM
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Originally Posted by Phil

I've put in the different numbers,what do you do next mate please?
Old 25 September 2009, 02:34 PM
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Originally Posted by Phil
Even better Picture by Picture guide

ITV HD on Sky HD

Excellent!! All done,nice one Phil.How did you find out about it in the first place though?
Old 25 September 2009, 03:51 PM
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Guy at work told me about it and a quick google and Bob's your Uncle
Old 25 September 2009, 04:28 PM
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Originally Posted by Foofighter
No,you don't have to do anything mate,it's all done automatically down the phone line.Mine got done about 2 weeks ago
:no no: it has nothing to with the phone line.

If you have the new viewing card putting it in the box will not give you the new epg neither
Old 25 September 2009, 04:46 PM
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From the amount of complaints I've seen over in the Digital Spy website over the new EPG, I'm quite happy to wait so they can iron things out.

As already mentioned, new EPG has nothing to do with new viewing card and the update comes over the air, not the phoneline.

Dave.
Old 25 September 2009, 04:57 PM
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Its not that brilliant. ITV HD is ok for the footy but even that is limited and you cant even use the standard Sky+ features like live pause, record etc.

Simon
Old 25 September 2009, 05:05 PM
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have a thompson box upstairs in my bedroom and got a new samsung box installed yesterday in the living room. wondered why the EPGs were different. doh!!! they even resited my sky+ box in the "good living room" as a freeview box. the fitter had to use a new 8 feed LNB
Old 25 September 2009, 09:06 PM
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Ask here more info than you need

Sky User - The unofficial support forum for everything Sky!
Old 26 September 2009, 08:52 AM
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Why ask there when there's engineers here
Old 26 September 2009, 09:52 AM
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I like the look of the 'new' epg but the biggest thing that niggles me is that if you're recording two things you get the sound of one of them. The old Sky+ box used to mute it which works much better than listening to something you're recording (or having to mute the tv).
My biggest and almost constant bugbear though is the reliability of the boxes. I'm on my second HD box (both are Thompson), this ones now saying on a daily basis 'no satalite signal recieved' I'm constantly having to reboot it. I'm loathed to phone up customer 'support' again as you basically have to jump backwards through tiny hoops to get Sky to admit there might be something wrong with the actual box.
I'm very anti Sky at the moment, rather than send me a MAC code to port my broadband to a different ISP, because Sky's service was rubbish in the evening and weekends (non LLU exchange here), they just cut me off.
Old 26 September 2009, 10:50 AM
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I have sky broadband and am relatively happy thus far (had it since late last year)

Speeds aren't great, but I'm not a big download anyway.
So for £5 per month I think its alright.

Bigsinky - how many sky boxes do you have?
8 feed lnb - you must live in a mansion big boy
Old 26 September 2009, 11:57 AM
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Originally Posted by urban

Bigsinky - how many sky boxes do you have?
8 feed lnb - you must live in a mansion big boy
2 HD boxes and a SKY+ box. the 8 feed lnb is quite a brute. it only looks big from the outside. just like me pecker . £77 fookin quid a month
Old 26 September 2009, 12:14 PM
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I like the new EPG and whilst using the older version on my Sky+ box it seems a bit backwards now. Tis good stuff! On the HD box reliability I'm on my second Samsung box and its now becoming very dodgy whilst recording HD programming as the sound can be a bit skiwiff!

I hate Sky by the way the *******s owe me just under a 1000quid


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