Account deleted by request

I bought something off ebay about 2 weeks ago on a sunday, paid by paypal straight away. Last week I emailed the seller saying I hadn't received goods, they asked me to check at the post office to see if the postman hadn't left a calling card as they had sent the previous week. I checked and there was nothing at the post office. I emailed the seller saying this and by firday had not heard back from them.

I have opened a claim with paypal which they haven't responded to yet. They have 16,469 feedback that is 100% positive in the last 12 months. So they dont seem like rip off merchants to me and I except that things can go missing in the post. However their communication has been very poor.

Can I leave negative feedback without them being able to do the same to me? I know they used to be able to but I think they may have changed rules. Is it better to wait to leave feedback until it is resolved with paypal?

Cheers,

Chop

Tenby

iTrader: (1)

seller can no longer leave neg feedback for paid items

tanyatriangles

iTrader: (2)

Give them a chance, they may respond today, may be out of office, on holiday etc. There could be a good reason for their silence.

100% on that level of sales takes some getting.

bish667

iTrader: (1)

I always give the paypal claim a few weeks for the seller to respond, if no response then i escalate the claim to request my money back.