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Microsoft have charged my CC card without my consent.

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Old 27 March 2009, 12:39 PM
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Jamz3k
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Default Microsoft have charged my CC card without my consent.

Guys just to let u know I have just got a bill from my CC card company for 39.99 for Xbox Live which i didn't consent too.

Many months ago i put my CC details in as i wanted to get some online credit for forza. At the end of Feb my Xbox Live expired and i have not renewed it as i don't use my Xbox anymore. I got an email from Microsoft saying they upgraded my account and charged my card. I didn't think much of it as the card has expired and afterwards i got an email from Microsoft saying that the car was out of date.

Today i recieved my credit card bill and have been charged for Xbox Live and i am fooking pissed off that they went ahead with it without my acceptance.

Is there anything i can do about it?
Old 27 March 2009, 12:42 PM
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boxst
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You can ask Microsoft to repay. You will find that when you bought Xbox Live originally you agreed to be continually billed.

Steve
Old 27 March 2009, 12:55 PM
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Jamz3k
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Just rang them, gave them an earful and got a refund. How can they charge an expired card?
Old 27 March 2009, 01:26 PM
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hodgy0_2
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setting up an Authority to Pay on a credit card is VERY different to a DD from a current account (i.e. Bank/Building society -- anything with a acc number and sort code)

unlike DD you will find that you cannot cancel it, even by canceling your card

the compnay that you have given authority to has to

Last edited by hodgy0_2; 27 March 2009 at 01:27 PM.
Old 27 March 2009, 01:28 PM
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GC8WRX
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Originally Posted by hodgy0_2
setting up an Authority to Pay on a credit card is VERY different to a DD from a current account (i.e. Bank/Building society -- anything with a acc number and sort code)

unlike DD you will find that you cannot cancel it, even by canceling your card

the compnay that you have given authority to has to
Thats a fcuked up situation, i should be able to cancel anything on MY card, im never giving an authority to pay to any company!
Old 27 March 2009, 01:31 PM
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SunnySideUp
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I did issue a warning through these pages a few weeks ago reference this issue.

You can close your CC Account, cut your card up and end the contract. BUT, if you have set up a continuous payment on your CC then the payment will be made regardless!!

Which is, of course, a disgraceful scam.
Old 27 March 2009, 02:46 PM
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GC8WRX
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Originally Posted by SunnySideUp
I did issue a warning through these pages a few weeks ago reference this issue.

You can close your CC Account, cut your card up and end the contract. BUT, if you have set up a continuous payment on your CC then the payment will be made regardless!!

Which is, of course, a disgraceful scam.
This is the sort of thing our government should be sorting out, not worrying wether the "disabled, ethnic, travelling lesbians of the uk" group are offended by a comment someone made on a local radio station!

Last edited by GC8WRX; 27 March 2009 at 02:47 PM.
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