PhilMcAvitie

I have had a Tom Tom Sat Nav for about 3 years, someone else in the family has just got one.

Whilst I can connect mine to the PC and use the program - this other one is having trouble.

Does it not like an old one and a new one talking to the same PC? The new user cannot download the program.

Is it something to do with the version of the maps?

David_Dickson

I was told that its normally impossible to copy and swap map cards between tomtom units to prevent piracy/theft of the maps. Maybe its something to do with that, and like you say the two units on one computer using different map versions?

PhilMcAvitie

That's what I thought - I have no interest in copying the latest maps, but don't want to do something which damages the new TomTom.

I may e-mail TomTom, they have been very good in the past with their comunications.

urdad

Have you downloaded the latest Tom-tom software which enables use from a shortcut on your desktop?I presume you have.
What I found(using 2 Tom-tom one's) is along the lines as another poster advised,the site asks if you want to swap units as the main unit and the second unit have different identities.
It's a matter of clicking in the options/choices when offered,but I'm not sure how many times you can do this before it prolly locks you out.

PhilMcAvitie

Thanks urdad, I'll have a look at that.