Notices
Non Scooby Related Anything Non-Scooby related

URL check please?

Old Sep 21, 2008 | 07:20 PM
  #1  
boomer's Avatar
boomer
Thread Starter
Scooby Senior
 
Joined: Feb 2000
Posts: 5,763
Likes: 0
From: West Midlands
Question URL check please?

Can someone check whether the following two URLs work - they fail for me

www.powershift.org.uk
www.cleanup.org.uk

They are both given as definitive sources as to whether you have to pay the London Congestion Charge, and if they fail then it shows what a pathetic bunch Transport for London are!!!

Thanks in advance,

mb
Reply
Old Sep 21, 2008 | 07:24 PM
  #2  
what would scooby do's Avatar
what would scooby do
Scooby Senior
 
Joined: Aug 2002
Posts: 28,311
Likes: 0
From: 52 Festive Road
Default

both work, second link is a pikey search site so ignore it
Reply
Old Sep 21, 2008 | 07:55 PM
  #3  
boomer's Avatar
boomer
Thread Starter
Scooby Senior
 
Joined: Feb 2000
Posts: 5,763
Likes: 0
From: West Midlands
Default

That's strange - i get a 404 error on the first one, after a re-direct to http://www.energysavingtrust.org.uk/fleet/funding/lcc/

But yes, the second one has been stolen by the Internet pikeys

Isn't it nice to know that those quangos and self-proclaimed "green" organisations can't even maintain a web-presence properly

Meanwhile, TfL threaten to prosecute those who fail to abide by non-existent criteria

mb
Reply
Old Sep 21, 2008 | 11:51 PM
  #4  
speedking's Avatar
speedking
Scooby Regular
 
Joined: Aug 2001
Posts: 4,554
Likes: 0
From: Warrington
Default

404 error on powershift here.
Reply
Old Sep 22, 2008 | 09:25 AM
  #5  
wagrain's Avatar
wagrain
Scooby Regular
 
Joined: May 2006
Posts: 353
Likes: 0
Default

another 404 here too! Muppets!
Reply
Old Sep 22, 2008 | 11:19 PM
  #6  
boomer's Avatar
boomer
Thread Starter
Scooby Senior
 
Joined: Feb 2000
Posts: 5,763
Likes: 0
From: West Midlands
Default

Well i sent an e-mail to cclondon last night, pointing out that their links to critical information about emission levels were broken, and received the following pathetic reply:

Originally Posted by customerservices@cclondon.com
Thanks for your enquiry received on the 21st September 2008, about the Alternative Fuel Discount guidance notes.

We always aim to give the very best Customer Service possible.

We also work hard to listen to any suggestions our customers make for how we can improve the Congestion Charging Scheme, or the level of service we provide.

Your suggestion is important to us and it may be taken into consideration when changes are made to the Scheme in the future.

If you have any questions, please call us on 0845 900 1234, (or Textphone 0207 649 9123 if you have impaired hearing), or contact us via our website Congestion Charging | Transport for London.
But they are NOT giving the "very best Customer Service possible", they haven't listened to my suggestion (otherwise they wouldn't have sent me a pro forma letter) thus won't be able to improve things, they don't understand the concept of a "suggestion" as being important and certainly don't consider it a high priority and the contact details on their web-site allow phone, postal or a formal complaint to be made - there is no way to send an electronic query!!!

I'll give them a few days to actually get their finger out, then i will be using their formal complaint mechanism anyway

mb
p.s. And i'll not be paying them 4p per minute on the phone to point out their mistake!
Reply


Thread Tools
Search this Thread

All times are GMT +1. The time now is 09:32 AM.