PetesDad

I have a TOMTOM ONE .... good machine too.

Until recently .... it will not accept/recognise Postcodes now

Has been OK - now, when you input a postcode (it accepts the input of all digits) it simply sits there and asks for a town to be indicated .... when you do that it wants the street ...

It used to simply ask for the house number when the postcode was put in - not now

Before I do a reset and lose all my favourites and settings I thought I would ask here, anyone any ideas?

Cheers

simonbb1328

Think you will have to do a reset in my opinion, have you plugged it up to the computer and checked for updates?

HUDDERS1

reset the factory setting.

PetesDad

I have all the updates ..... and everything seems fine.

simonbb1328

you will have to do a full reset then I believe

PetesDad

Yes, that 'may' do it but I will lose my settings and favourites so it says?

Was hoping that someone may have had the same issue and got around it?

HUDDERS1

hi mate, does it have a SD card if so load it into your computer then reset the tomtom then reload your favorites etc.

simonbb1328

Cant see a way around it mate unfortunately, give it a bit and someone might have another idea. Hope you get it sorted

PetesDad

It has a SD card and I have backed it up on the PC.

I suppose a factory reset is what I'll have to do?

Thanks.

PetesDad

Just done a factory reset and it still doesn't take the postcode!!

Strange?

Would the reset button on the bottom do anything? Edit:- just reset on the bottom pushbutton - still no good

SteveScooby

iTrader: (2)

Try here:

yourNAV | Forums (Powered by Invision Power Board)

PetesDad

SteveScooby - Thanks for that!!

After some searching on your link, it bacame apparent that my Postcode Files were missing or corrupted ..... downloaded them and I'm off and running again!

Thanks!

HUDDERS1

nice one glad you got it sorted.

Removed.

The button on the bottom is basically a reboot button. Handy when your TomTom has locked up, or when it won't acquire a GPS lock. Usually when you've let the battery go flat.