mmuuzzyy

My plans on a visit to london on the weekend 4,5,6th april are royally buggerd due to work commitments.

The trainline wont give me a refund

Ive managed to get my tickets for phantom of the opera and king tut exhibition on ebay but my 2 train tickets have been cancelld from ebay!! WTF

Turns out that you cant sell train tickets on ebay unless you work for the railway or are an authorised seller of tickets.... what a load of codswallop!!

Train Tickets

what the hell am i meant to do with them......both tickets cost me £125.

If anyones interested in them here's the details (there's 2 tickets)...... im open to offers (around £60) ....... might end up giving them away if nobodys interested

Outward Journey: Friday, 04/04/2008
departs LEEDS at 15:05 travel by Train service provider NATIONAL
EXPRESS EAST COAST to station LONDON KINGS CROSS arrives 17:15

Outward Journey: Sunday, 06/04/2008
departs LONDON KINGS CROSS at 18:00 travel by Train service provider
NATIONAL EXPRESS EAST COAST to station DONCASTER arrives 20:12
departs DONCASTER at 20:42 travel by Train service provider EAST
MIDLANDS TRAINS to station LEEDS arrives 21:24

StickyMicky

why would you buy the tickets from ebay ?

mmuuzzyy

erm.....because i would be selling them cheaper than you could buy them from the rail operators for.

johnnyroper

i find it strange you cant get a refund,i have seen refunds given at work many times before (i work for a rail company)

what reason they give for no refund?

StickyMicky

ebay + tickets for ANYTHING = fail

zip106

Since when did Ebay start this?
I bought tickets for Ascot off Ebay last June.

Seems there's loads of concert tickets for sale on there

mmuuzzyy

This is what it said in the confirmation email and on the website

Q: What if I want to refund my tickets?
A: You can request a refund for your tickets online by accessing
refunds via 'My Account'
https://www.thetrainline.com/update_...ount_login.asp .A
cancellation fee of GBP 10.00 will be applied. Please note the refund you are
entitled to will depend on the ticket you have. Please see ticket
restrictions, which can be found within the order status area of 'My
Account'.



so looks like its because of the ticket i bought

only thing is there were only 1 other option.... i paid £80+ each way per ticket. i presume 1st class

i tried getting a refund online but no joy, phoned thetrainline up and they said i could cancel them but wouldnt get a refund due to the type of tickets.
these are the types of tickets i bought

NXEC STD ADVANCE2
NXEC STD ADVANCE4

i bought the tickets a week ago tops!

mmuuzzyy

its only for train tickets

and it reads.....


The sale of all UK train tickets (including Eurostar tickets) by unauthorised persons is not permitted under the railway byelaws, made under Section 46 of the Railways Act 2005. Therefore, unless you are an authorised seller as described below, you may not list train tickets on eBay.

In Ireland, the sale of all train tickets (including LUAS and DART tickets) is not permitted under the relevant railway bylaws.

An authorised person means someone acting in the course of his or her duties who is an employee or agent of the relevant train operator, or any other person authorised by the train operator or a person operating any railway assets.

Any person who is authorised as described above must make it clear in the listing that he or she is authorised to sell train tickets