Tradesmen who say they will...............
30 January 2008, 01:10 PM
#1
Tradesmen who say they will...............
...........and then let you down. Grrrrrr
I'm not gonna name names, but I've recently been dealing with a trader local to me, on behalf of my lad, who works long hours, often 12 hour shifts, and can't easily make arrangements with tradesmen.
This guy took a part off me last Tuesday, promised it me by Friday night. It wasn't ready.
Rang him Saturday, no, it STILL wasn't finished, but we could have it Monday.
Monday comes, it's not done, he found another crack
Promised it for Tuesday, but when we ring him, he's on his way somewhere delivering, he'll ring us when he gets back so we can have it back...........of course he never does.
Finally got the bit back this morning, but in the meantime, he forgot to fit something to it that I'll now have to source elsewhere, and even then, when he promised me he'd meet me at his work for 8:45, didn't turn up until 09:00, making me late for an appointment.
Why DO people promise stuff they either can't, or have no intention to, deliver?
Alcazar
I'm not gonna name names, but I've recently been dealing with a trader local to me, on behalf of my lad, who works long hours, often 12 hour shifts, and can't easily make arrangements with tradesmen.
This guy took a part off me last Tuesday, promised it me by Friday night. It wasn't ready.
Rang him Saturday, no, it STILL wasn't finished, but we could have it Monday.
Monday comes, it's not done, he found another crack
Promised it for Tuesday, but when we ring him, he's on his way somewhere delivering, he'll ring us when he gets back so we can have it back...........of course he never does.
Finally got the bit back this morning, but in the meantime, he forgot to fit something to it that I'll now have to source elsewhere, and even then, when he promised me he'd meet me at his work for 8:45, didn't turn up until 09:00, making me late for an appointment.
Why DO people promise stuff they either can't, or have no intention to, deliver?
Alcazar
30 January 2008, 01:34 PM
#2
Simple really.
They're a complete bollox.
Pisses me off too.
Example Alarm guy coming to look at a price for the house.
Be there 9.15 Wednesday he says last week.
Rang him at 11.30.
Ring, ring "Hello Alarm Man - Where are you?"
"I'm so sorry sir. I completely forgot about that - i will be there at 3pm today"
******.
Delivery companies also hack me off too.
"It'll be there between 9am & 3 pm sir."
"Can you not give me a better idea on a slot."
"Sorry sir, we can't"
"Can the driver not call me when he's say 30mins away?"
"Drivers don't have phones sir"
Yeah right, majority of drivers I see are always talking on the phone.
Shaun
They're a complete bollox.
Pisses me off too.
Example Alarm guy coming to look at a price for the house.
Be there 9.15 Wednesday he says last week.
Rang him at 11.30.
Ring, ring "Hello Alarm Man - Where are you?"
"I'm so sorry sir. I completely forgot about that - i will be there at 3pm today"
******.
Delivery companies also hack me off too.
"It'll be there between 9am & 3 pm sir."
"Can you not give me a better idea on a slot."
"Sorry sir, we can't"
"Can the driver not call me when he's say 30mins away?"
"Drivers don't have phones sir"
Yeah right, majority of drivers I see are always talking on the phone.
Shaun
30 January 2008, 01:39 PM
#3
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Why do people not name names in these circumstances? If Someone mucks me around I tell the world thier name to make sure they don't have the opportunity to make a worse job with someone else.
30 January 2008, 04:22 PM
#4
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"Do you want an am or pm appt sir"? says customer services.
"am please" says me " as I have to leave just after 12"
No tradesman by 12. Ring up.
"Your man was meant to be here for an am appt" says me
"Yes sir. That means anytime up to 2 o'clock ......"
"Aaaaarrrrggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hhhhh" .....
Dave
"am please" says me " as I have to leave just after 12"
No tradesman by 12. Ring up.
"Your man was meant to be here for an am appt" says me
"Yes sir. That means anytime up to 2 o'clock ......"
"Aaaaarrrrggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hhhhh" .....
Dave
30 January 2008, 04:50 PM
#5
"Do you want an am or pm appt sir"? says customer services.
"am please" says me " as I have to leave just after 12"
No tradesman by 12. Ring up.
"Your man was meant to be here for an am appt" says me
"Yes sir. That means anytime up to 2 o'clock ......"
"Aaaaarrrrggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hhhhh" .....
Dave
"am please" says me " as I have to leave just after 12"
No tradesman by 12. Ring up.
"Your man was meant to be here for an am appt" says me
"Yes sir. That means anytime up to 2 o'clock ......"
"Aaaaarrrrggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hhhhh" .....
Dave
My response to that would have been unprintableAlcazar
30 January 2008, 05:51 PM
#6
30 January 2008, 07:58 PM
#7
Delivery companies also hack me off too.
"It'll be there between 9am & 3 pm sir."
"Can you not give me a better idea on a slot."
"Sorry sir, we can't"
"Can the driver not call me when he's say 30mins away?"
"Drivers don't have phones sir"
Yeah right, majority of drivers I see are always talking on the phone.
Shaun
"It'll be there between 9am & 3 pm sir."
"Can you not give me a better idea on a slot."
"Sorry sir, we can't"
"Can the driver not call me when he's say 30mins away?"
"Drivers don't have phones sir"
Yeah right, majority of drivers I see are always talking on the phone.
Shaun
I used to work as a MD driver and we weren't provided with phones
we had a DIAD (electronic notepad) which could only send texts back to the depot
The amount of customers (regulars) who asked me to ring them when i'm near or running late was a joke - i'm not paying for a phone to use for work
The company should be able to get in touch with the driver though and get an eta for you - sounds as though the lazy bint on the line couldn't be bothered?
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