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Will tesco exchange without a receipt?

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Old 21 July 2007, 01:51 PM
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GaryCat
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Default Will tesco exchange without a receipt?

I bought a Daewoo set top box about 6 months ago but now it has stopped working and I can't find the receipt.

Will they exchange it?
Old 21 July 2007, 01:54 PM
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The Zohan
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Yes, will exchange but not refund, done this twice now on leccy stuff.
Old 21 July 2007, 02:37 PM
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The Snug Rhino
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receipt has nothing to do with the sale of goods act- its not the law to give one so it cant be the law that you need one!

proof of purchase is needed but not a recipt.
Old 21 July 2007, 03:09 PM
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GaryCat
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Originally Posted by The Snug Rhino
proof of purchase is needed but not a recipt.
I don't have any proof of purchase other than the unit itself and the box it came in.
Old 21 July 2007, 03:12 PM
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apples24
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our microwave broke and we had it for 10 months or so called tesco very nicely explained we lost receipt but have box etc they exchanged no problems atall, but they didnt give us a new reciept for the new one so i expect that meant no warrentee, never the less we were very happy with the service
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