kelvin

Took a phonecall today from our letting agents to advise that our rent payment for this month had been refused by the bank - a touch odd I thought as I was only paid last week so thought i'd better check the account...

British gas had deducted £2825.25 via Direct Debit for our Electricity instead of the usual £25!! Unbelievable!

Needless to say I spent most of my afternoon attempting to retrieve the money, and find out what happened. Pretty much sorted now (thanks to Barclays who rather surprisingly, were fantastic) aside from finding a new Electricity/Gas supplier

Who needs to worry about having your card cloned/bank fraud when you have an account with British Gas! Idiots.

Cocker

iTrader: (3)

had simular experience with the works debit card - bought something that was £220.25 but the took £2220.25. Luckerly they could appologise quick enough and sent the £2000 back straight away

Prasius

iTrader: (1)

My parents have had a battle with British Gas for several months as they've constantly mischarged. At last calculations they owed my parents in excess of £400 and kindly sent them a cheque for £35.. so the battle continues while my parents have jumped to another supplier.

I think the moral is not to use British Gas