Scooby Snacks 23

Their helpline (0845 800 1020) is not working and hasn't been all week. Can't get through on email either.

Does anyone have an alternative number for them or know if there is a fault with the line (can't ring the BT operator from my office)??

BULLITT

I doubt BT would be able to help anyway as they're based in Jersey, IIRC thats the only number for them as well. It may be a case of just keep trying.

Scooby Snacks 23

Just found out that their email address is info@play247.com, which is apparently the old name of the company.

Tried it and it hasn't bounced as undelieverable yet, so we'll wait and see!!

Chris L

Try the landline alternative, just in case there is a problem with the 0845 service: 01534 877595

Chris

Scooby Snacks 23

Thanks Chris, but when dialled, I get the "this number has not been recognised" message.

logiclee

My last four orders haven't arrived and they have changed their refund/replace policy from 14days to 21days.

Have spent over £10k with play but not getting any real support on this issue.

Cheers
Lee