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Old 11 December 2001, 07:00 PM
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Chip
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Rang Albert Hall two weeks ago about tickets for grand prix party in Feb. Was told I could have a box for four people for £240. As this was OK I went ahead. Had a call today saying oops sorry you cant have the box now and we want our tickets back. They also offered us a different seat in stalls.

Can I insist on my original seat as we already had a contract or do I have to go along with them and send my box tickets back.

Chip.
Old 11 December 2001, 08:14 PM
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SD
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You can indeed say 'no way' to them. You paid for the tickets. It's a done deal. Tell them to whistle for it.
Old 11 December 2001, 10:50 PM
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ChrisB
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Give your local Trading Standards a ring to double check.

Any T&Cs on the tickets?




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