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Old 13 January 2007, 06:02 AM
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scott8629
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Default Refunded twice?

I pruchased some electrical equipment from a catalouge company which was faulty.

I asked for a refund, it was given then weeks later given again.

So I have been refunded twice.

They sent me a letter a couple of weeks back stating that they have refunded me twice but did not ask for payment.

I have checked that they have not added it to 'my account' (I payed with a CC) on the website, the balance is £0.00.

So where do I stand? Should I just keep quiet and see what happends? This will serve them right as it took me ages on the phone and faxes just for them to refund me.

TIA
Old 13 January 2007, 07:25 AM
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auto scooby
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If the balance on your account remains at 0 then what else can you do. Just monitor your account over the next couple of weeks.
Old 13 January 2007, 10:03 AM
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jasey
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e-mail them asking how they want you to pay them back.
Old 13 January 2007, 10:09 AM
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Originally Posted by jasey
e-mail them asking how they want you to pay them back.
Old 13 January 2007, 10:15 AM
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Jonno_johnson
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Originally Posted by jasey
e-mail them asking how they want you to pay them back.
Your a jobsworth.

Don't pay them a penny if you don't need to, they rip plenty of people of with these over inflated prices as it is.
Old 13 January 2007, 10:17 AM
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jasey
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Originally Posted by Jonno_johnson
Your a jobsworth.

Don't pay them a penny if you don't need to, they rip plenty of people of with these over inflated prices as it is.
You're a gangsta wanka
Old 13 January 2007, 10:22 AM
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paul-s
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He's right though, why should you go out of your way to give back money to the company if they havn't asked for it.

If you wanted to do a good deed go and work down the homeless shelter.

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Old 13 January 2007, 10:22 AM
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Originally Posted by jasey
You're a gangsta wanka
Whats a gangster mate ?

Youv'e been watching to much telly lol.
Old 13 January 2007, 10:28 AM
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jasey
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Originally Posted by paul-s
He's right though, why should you go out of your way to give back money to the company if they havn't asked for it.

If you wanted to do a good deed go and work down the homeless shelter.
I haven't seen the letter he got that apparently says we've refunded you twice. They can't charge him again on his credit card - that would be illegal.

Maybe the next letter he'll get will be a court summons for theft !

And besides - when has honesty become a crime .
Old 13 January 2007, 10:29 AM
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jasey
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Originally Posted by Jonno_johnson
Whats a gangster mate ?

Youv'e been watching to much telly lol.
It's someone who buys fake £20 notes with two £2.50 coins
Old 13 January 2007, 10:41 AM
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MattW
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Wasn't EmpireDirect by any chance?
Old 13 January 2007, 10:43 AM
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Curse of the Rushing Gimp
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Jasey i suggest you get your coat and leave the building u jobsworth plank.
Old 13 January 2007, 10:51 AM
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jasey
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Originally Posted by Curse of the Rushing Gimp
Jasey i suggest you get your coat and leave the building u jobsworth plank.
My work here is done .
Old 13 January 2007, 11:31 AM
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Maz
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Whilst it may be a tempting to withold this money I would advise you pay it back. I am not a 'jobsworth' BTW. The double refund will be a mistake made by one of the employees of said company. This indiscretion may result in someone losing their job.
Old 13 January 2007, 12:30 PM
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Leslie
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Are you an honest person?

Les
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