another ebay Q?
07 December 2006, 01:44 PM
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another ebay Q?
Recently sold some bike lights on ebay in good working order, on arrival the buyer stated that they didn't work and requested a refund. When I received them back the battery was dead for some reason, so I offered a him a new battery and the lights returned or a refund. As requested I refunded the final sale amount, but less the postage, as they were working when sent. Buyer has now filed a dispute with paypal over a few quid postage.
Who is responsible for postage costs ?
Who is responsible for postage costs ?
07 December 2006, 01:45 PM
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Originally Posted by 2000 sport
Recently sold some bike lights on ebay in good working order, on arrival the buyer stated that they didn't work and requested a refund. When I received them back the battery was dead for some reason, so I offered a him a new battery and the lights returned or a refund. As requested I refunded the final sale amount, but less the postage, as they were working when sent. Buyer has now filed a dispute with paypal over a few quid postage.
Who is responsible for postage costs ?
Who is responsible for postage costs ?
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