Chip

Whatever happened to good customer service?? Had some real ****e service recently but also a few good experiences with companies.

Best were:

John Lewis.
Halifax Card services
N Power
Orange

Worst are:

SKY TV
NTL
Powergen
Morrisons

Whats your experiences with good/bad companies.

Chip

paul-s

Dell - Super pap

Dracoro

Had great service from Dell a while back when ordering a number of PCs. Very helpful single point of contact who sorted everything.

This is the problem, you'll get people with both good and bad experiences. What is needed is some independent scheme(s) whereby we can tell who are good and bad but that'll never happen. Go by what 'most' people say I guess.

Also great service from my local kwik-fit. Some free work and advice and cheap too plus the guys are good at their job. However, I fully acknowledge that many kwik-fits aren't so great. Comes down to the actual staff at the actual branch (or the actual person taking your call etc.)

alcazar

iTrader: (2)

Tesco: couldn't care less, utter crap

Alcazar