DVLA = Clusterf*ck!
23 February 2005, 01:54 PM
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DVLA = Clusterf*ck!
What a steaming pile of excrement the DVLA are. 
Not so long ago I was having fun and games in THIS THREAD.
Now I am trying to renew my road rape tax. I don't want to do it at a post office because of THIS THREAD. So, on the reminder it says I can pay online here:
http://www.dvla.gov.uk/vehiclelicence
So I duly put in the details... wait... wait.... ERROR!
Put in the details again and....
FFS!
Right.... I'll phone then....
Recorded message: "all our operators are busy, you can renew online on our website or at a post office"
Then it hangs up!
Several attempts later on the phone system(having failed to reach a human being):
Recorded message: "There is a pending transaction for this vehicle. For security reasons a new transaction cannot be undertaken for at least 2 hours after the previous transaction."
aaarrrrggggh!
1) Sod it then.. I'll pay it whenever I can be bothered.. or when I get fined, whichever comes first.
2) Can someone scan a tax disc in for me so I can photoshop it!
3) I am going to post a dog **** to the DVLA
Not so long ago I was having fun and games in THIS THREAD.
Now I am trying to renew my road rape tax. I don't want to do it at a post office because of THIS THREAD. So, on the reminder it says I can pay online here:
http://www.dvla.gov.uk/vehiclelicence
So I duly put in the details... wait... wait.... ERROR!
Put in the details again and....
Record Locked
There is a pending transaction for this vehicle. For security reasons a new transaction cannot be undertaken for at least 2 hours after the previous transaction.
There is a pending transaction for this vehicle. For security reasons a new transaction cannot be undertaken for at least 2 hours after the previous transaction.
Right.... I'll phone then....
Recorded message: "all our operators are busy, you can renew online on our website or at a post office"
Then it hangs up!
Several attempts later on the phone system(having failed to reach a human being):
Recorded message: "There is a pending transaction for this vehicle. For security reasons a new transaction cannot be undertaken for at least 2 hours after the previous transaction."
aaarrrrggggh!
1) Sod it then.. I'll pay it whenever I can be bothered.. or when I get fined, whichever comes first.
2) Can someone scan a tax disc in for me so I can photoshop it!
3) I am going to post a dog **** to the DVLA
23 February 2005, 02:21 PM
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Originally Posted by Nimbus
Can't you just wait two hours....?
Just managed to get through to a human being who "unlocked the record" for me. Went back onto the site, put in the details and.....
ERROR!!!!
23 February 2005, 02:33 PM
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Originally Posted by darts_aint_sport
Don't have a cow, man
The gimp on the phone also had the audacity to remind me that if I paid online today and the tax disk doesn't reach me by Monday (on account of them being ****e mailing things out) then I will have to keep the car off the road, despite them having my money!!!
The car is going to be on the road on Tuesday with or without their poxy tax disk.
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23 February 2005, 02:46 PM
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Originally Posted by unclebuck
I blame Blair.
Obviously this is their latest game to make sure everyone has to pay the £80 fine for not renewing on time!
23 February 2005, 02:47 PM
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No. Why should I? Are they going to pay me for my time?
Just managed to get through to a human being who "unlocked the record" for me. Went back onto the site, put in the details and.....
[user]ERROR!!!!
[user]ERROR!!!!
Really, you need to chill out a little. Sure, we expect on-line banking and bill paying to work when we need them, but if the service it unavailable or for some reason it's not working then I woudn't get too upset.
23 February 2005, 02:50 PM
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Originally Posted by ajm
You and me both. Dog **** in the mail to Tony as well!!!
Obviously this is their latest game to make sure everyone has to pay the £80 fine for not renewing on time!
Obviously this is their latest game to make sure everyone has to pay the £80 fine for not renewing on time!
23 February 2005, 02:57 PM
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Originally Posted by Nimbus
would you expect tesco's to pay you for your time spent in their shop?
Originally Posted by Nimbus
But you can re-new your road tax upto 1 month before it expires. You don't need to wait until the last minute.
They are making us pay the rape tax, but if I am going to waste my time standing in a queue at the post office then I will decide a time that is convenient to ME!
23 February 2005, 02:58 PM
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Originally Posted by SJ_Skyline
ajm.....
Before your cardiac arrest, please take one:
Before your cardiac arrest, please take one:
23 February 2005, 03:02 PM
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Originally Posted by ajm
No, you can only renew it AFTER the 15th of the month, so that leaves 2 weeks. If it takes the "5 working days" to get the tax disk to you then that leaves a 7 day window in which to do it!
I'm going to leave this thread now before ajm explodes....
23 February 2005, 03:23 PM
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Originally Posted by ajm
They are making us pay the rape tax, but if I am going to waste my time standing in a queue at the post office then I will decide a time that is convenient to ME!
on the grounds that there is a main PO in the town centre. The reason that the two SPO's got so much business in the first place is that the main PO is staffed by ******* who don't seem to be able to do more than 2 transactions per hourSupport your local sub post offices at all costs, they are generally run by people who know how to operate a business, and are fully aware of the value of customer satisfaction
As opposed to the jobsworths at general post offices,who are merely employed by a massive corporation whose only visible talent is the ability to p!ss away billions of pounds of taxpayers money
23 February 2005, 03:35 PM
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Computer says NO!
*cough*
I am also now getting the "Record locked" error, after a whole day of "Essential maintenance" messages yesterday. The provious times I tried totday, I got the "No information has been recorded" message. How the hell does that turn into a "pending transaction"?
I am also now getting the "Record locked" error, after a whole day of "Essential maintenance" messages yesterday. The provious times I tried totday, I got the "No information has been recorded" message. How the hell does that turn into a "pending transaction"?
23 February 2005, 03:41 PM
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Originally Posted by ajm
What a steaming pile of excrement the DVLA are.
... I am going to post a dog **** to the DVLA
... I am going to post a dog **** to the DVLA
flaming bag of p00 will work better by the way
23 February 2005, 03:49 PM
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Originally Posted by SJ_Skyline
If you want to send a bag of dog (or cat) crap to the DVLA surely you have to go to the post office to have the package weighed?
HTH
... but the Royal Mail website is ****e.
23 February 2005, 04:03 PM
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Originally Posted by SJ_Skyline
If you want to send a bag of dog (or cat) crap to the DVLA surely you have to go to the post office to have the package weighed?
HTH
23 February 2005, 05:26 PM
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Originally Posted by ajm
What a steaming pile of excrement the DVLA are.
... I am going to post a dog **** to the DVLA
Completely agree with you, spent the last few days having a go at DVLA re transfer my private plate, first person has no record of it being tranfered, second finally finds it - its being processed, lasat one today confirmed thay received the paper work re putting it on retention on the 2/2/05 and they processed it on the 18th. I mean WTF have they been doing with it all this time !
Ask when i will get the retention certificate so that I can put it on my new car -oh in the next 10 to 14 days ! Not happy !
Oh and I still have not received my remimder re renewal of scummy road tax for my other car !
Richard
What a steaming pile of excrement the DVLA are.
... I am going to post a dog **** to the DVLA
Completely agree with you, spent the last few days having a go at DVLA re transfer my private plate, first person has no record of it being tranfered, second finally finds it - its being processed, lasat one today confirmed thay received the paper work re putting it on retention on the 2/2/05 and they processed it on the 18th. I mean WTF have they been doing with it all this time !
Ask when i will get the retention certificate so that I can put it on my new car -oh in the next 10 to 14 days ! Not happy !
Oh and I still have not received my remimder re renewal of scummy road tax for my other car !
Richard
23 February 2005, 05:59 PM
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If your all popping poop in the post, please wrap it well, as there is nothing worse than having to bag up "poop damaged items" in our office
Oh, and dont put your return address on the back either, or you'll get it back with interest
Oh, and dont put your return address on the back either, or you'll get it back with interest
23 February 2005, 06:43 PM
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Originally Posted by ajm
You better keep that for when its YOUR renewal time!
23 February 2005, 06:53 PM
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I went to pay my road tax at the post office at 2am last time and it was shut - BASTADS!!!
If I have to display my tax disc on my car 24/7 then they should be open 24/7 - MO FO's!!!
AAARRGHHH
Oh fiddlesticks - I cant get cross like AJM - Im spilling my coffee laughing too much
If I have to display my tax disc on my car 24/7 then they should be open 24/7 - MO FO's!!!
AAARRGHHH
Oh fiddlesticks - I cant get cross like AJM - Im spilling my coffee laughing too much
23 February 2005, 09:13 PM
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name one IT project that the government has undertaken which has been on time and within budget ?!?!?!?! It's quite difficult
CSA er, no
Passports....no
NHS records....failing quicker than Ken Livingstone's popularity rating amongst the Jewish community
not exactly inspiring confidence eh?
CSA er, no
Passports....no
NHS records....failing quicker than Ken Livingstone's popularity rating amongst the Jewish community
not exactly inspiring confidence eh?
Last edited by scoob_babe; 23 February 2005 at 09:15 PM.