Puff The Magic Wagon!

iTrader: (2)

Anyone done this? Any hints? Any old books on doing it lying around? Any advice? Anything at all?

The whole thing seems to be one big PITA but in order to make it less painful in the future, want to see what steps we can take now...

Ta!

scoob_babe

It is a PITA, just make sure that your written procedures are suitably generic so that one small change in the way that things are done won't force a re-write.

jjones

most of it is paper for papers sake.

as mentioned be as wooly in the procedures as you can get away with.

GC8

Ive been through BS5750 which was similar I believe. It was an enormous PITA for little obvious gain. I assume that youre putting yourself through this because clients expert the firm to be certified?

Simon

Buzzer

I often have to refer to this Bollox

Happy reading........................ not!

http://praxiom.com/iso-9001.htm

We've been ISO for years and its all a load of sh1te if you ask me. Just creates work, no matter how hard you try, you still end up doing loads of sh1te.

Of course the experts who make loads of money from promoting this bollox will disagree...................... but then it's my opinion and i'm the poor ****** who has to try and implement all the sh1te

I think you can guess i dont like it

Puff The Magic Wagon!

iTrader: (2)

We're putting ourselves through a lot of pain at the moment anyway, we're a new company. I've got proceedures and ops manuals to write etc, so it seems a good idea to at least write them in such a way as to be easily transmutable to ISO 9002 when we want to do it, causing less pain in the future as from doing it from scratch.

Dunno if the client expects but anything helps in getting business these days & especially if you're a easy change commodity as a courier company.

Anyone got any literature/books on how to or a good website?

scoob_babe

TBH it doesn't really help a company to get business as you are more-or-less self-certified according to your procedures. All it means is that you have some form of written guidance but it isn't legally standing / binding to anyone IIRC. Another competitor which is known to be unreliable for example could still be ISO 9002 just because they have written down how badly they deal with things.

ProperCharlie

FWIW:

1) The actual number of the standard you need is ISO 9001:2000. ISO 9002 is the standard to which the accrediting bodies must comply.

2) I did it from scratch, for our company, about 3 years ago. Yes it is a bit of a PITA, but I don't agree that it has no value. If you write your procedures properly, it can help you to identify weak areas and can improve management control. Many people don't like it because they want to "do their own thing" instead of doing things in accordance with company procedures. How complicated it is depends largely on how complicated your organisation is. For your type of operation, I don't think it would be too difficult. For my money, it is more worthwhile for SMEs, as these type of organisations tend to have grown "organically" and have lax or non existent procedures, whereas your multinationals have to have many procedures just to make sure they can function at all. When choosing suppliers, I do favour smaller companies if they have 9001, as it shows their management has a commitment to proper organisation

Drop me an email if you want any more specific advice - there's quite a bit to cover.

mart360

if it applys to you, and you can do it look at going TS 16949

iso 9000/2000 is a biggy.. depending on the size and complexity of your company, it may be best to seek outside help..

if you want pm me, i may be able to put you in touch with a source


Mart

ProperCharlie

I wouldn't imagine that this would apply, as you have to be a supplier to one of the major car manufacturers.