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i've found out why we havnt been able to register and update Road Angel

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Old 31 December 2004, 02:09 PM
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sarasquares
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Exclamation i've found out why we havnt been able to register and update Road Angel

..just had a call from a lady from Road Angel cos i was having problems...
a hacker got into the system yesterday, ive been talked through the process and my unit is now upgrading



am happy now
Old 31 December 2004, 02:23 PM
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takin ages though...40%

its now saying it didnt recognise the responce from the server
Old 31 December 2004, 02:39 PM
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Simon C
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Bet ya still manage to get a ticket though!! Hope ya don't thought, you just need to go stealth!!
Old 31 December 2004, 02:43 PM
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Originally Posted by Simon C
Bet ya still manage to get a ticket though!! Hope ya don't thought, you just need to go stealth!!

my car will look like a UFO soon....got the green neons now

tickets are a thing of the past for me now
Old 31 December 2004, 02:54 PM
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Oh dear!!! Knowing you anythings possible
Old 31 December 2004, 03:08 PM
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A hacker? I'm highly skeptical about that. Maybe they has a DOS attack, that would be consistent with the poor server response times, but that problem was persisting this morning too!
Old 31 December 2004, 04:05 PM
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the rang me back and explained that the server was hacked. they think they have sorted it out but because of this there is now a lot of traffic.

if anyone updated their unit they were lucky. i had to restart mine loads of times.....it now says data uploaded succesfully so i think mine is done now

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Old 31 December 2004, 04:09 PM
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Scoob99
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Thanks Sara,
But it's still not having it, I'll have to find my box and give them a call.
Cheers
Colin
Old 31 December 2004, 04:11 PM
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Originally Posted by sarasquares
the rang me back and explained that the server was hacked. they think they have sorted it out but because of this there is now a lot of traffic.

if anyone updated their unit they were lucky. i had to restart mine loads of times.....it now says data uploaded succesfully so i think mine is done now
There is 3 stages:

1) "Uploading personal data to server"
2) "Downloading coordinate data from server"
3) "Downloading data to unit"

(or something similar)

Then it does "Sending confirmation to server" before finally saying "finished".

But as I said... it has been extremely slow. I don't think their infrastructure can cope with a higher load than normal.
Old 31 December 2004, 04:11 PM
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they are not there now till after the new year.................answer phone i'm afraid

how far does yours get?
Old 31 December 2004, 04:13 PM
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Originally Posted by ajm
There is 3 stages:

1) "Uploading personal data to server"
2) "Downloading coordinate data from server"
3) "Downloading data to unit"

(or something similar)

Then it does "Sending confirmation to server" before finally saying "finished".

But as I said... it has been extremely slow. I don't think their infrastructure can cope with a higher load than normal.

mine said data was succesfully loaded................is it finished now
Old 31 December 2004, 04:16 PM
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just unplugged mine from pc, put it in the car and it still says i need to register, out of date, and a message came up on screen saying it was unsecsfull

i am fukin fuked off
Old 31 December 2004, 04:31 PM
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I don't think it's just new units either, i just tried updating my Road Angel 2 which has been registered since September and that won't work either.

Keep getting "No Response from Server..."
Old 31 December 2004, 04:31 PM
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If u want anyone to give u the two C's u r lacking just let me know LOL
Old 31 December 2004, 04:36 PM
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Originally Posted by Iwan
I don't think it's just new units either, i just tried updating my Road Angel 2 which has been registered since September and that won't work either.

Keep getting "No Response from Server..."

same here i think they switched everything off and went home
the thing i cant understand is it said it was done......but it wasnt

i will take back any gloating i did
Old 31 December 2004, 04:37 PM
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Originally Posted by blueone
If u want anyone to give u the two C's u r lacking just let me know LOL

are you insinuating i cant spell
Old 31 December 2004, 04:39 PM
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Originally Posted by sarasquares
they are not there now till after the new year.................answer phone i'm afraid

how far does yours get?

Had ago twice today , rang them and checked they said do this do that will be ok, it still hasnt done it gets to 60% and thats it now there not there to speak to really pissed off
Old 31 December 2004, 04:41 PM
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Iwan,
Thats the message I got too
Old 31 December 2004, 04:44 PM
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Originally Posted by sarasquares
mine said data was succesfully loaded................is it finished now
Sounds like it only completed stage 1!
Old 31 December 2004, 04:48 PM
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Oh well, i'll leave it till after the New Year then.

It's not like i have a car to put it in at the moment anyway!
Old 31 December 2004, 04:51 PM
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I always offer two C('s) to ladies! lol
Old 31 December 2004, 04:53 PM
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Originally Posted by ajm
Sounds like it only completed stage 1!

how many stages are there

shall we all phone up and leave abusive messages
Old 31 December 2004, 04:54 PM
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Originally Posted by blueone
I always offer two C('s) to ladies! lol

i aint no lady
Old 31 December 2004, 04:56 PM
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Originally Posted by sarasquares
how many stages are there
I refer you to my earlier post!

shall we all phone up and leave abusive messages
They came within a gnat's c*ck of getting one from me this morning, but then my unit finally updated and my rage was tempered!
Old 31 December 2004, 05:00 PM
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ive just left them a tasty morcel(sp)
Old 31 December 2004, 05:06 PM
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Glad to hear u 'aint no lady '
As i aint no gent lol
Old 31 December 2004, 05:36 PM
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Mine said that it had updated sucessfully, but a pop-up window said something like
Function "~" returned "~" check blackspot.com/support for more information
Really helpful.
Old 01 January 2005, 09:20 AM
  #28  
Iwan
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Working fine this morning

Until you lot all start bombarding their poor server again
Old 01 January 2005, 10:20 AM
  #29  
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Snooper S6R - 2hrs from citylink deliver installed and working at treat


road ragel
Old 01 January 2005, 11:26 AM
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i was stuck on 33% for 3 hours yesterday and didnt want to refresh it cos i didnt knowif it was still loading or not. stopped it in the end and restarted again and did it

was easy


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