Scoob99

iTrader: (1)

Anybody experience updating their classic road Angel, triedm to do mine today but it would not have it.
Cheers
Colin

sarasquares

iTrader: (1)

i just bought my Angel and tried to register it and it hasnt worked yet, not sure what i'm waiting for though

lordharding

iTrader: (1)

same here nothing

first time i swithched it on it showed my MPH going to work


but coming home at night Nothing !!!!


same happened today must only like travelling east to west (and i wasnt trying the 160 off the clock test )


have i got a duff unit

Help

sarasquares

iTrader: (1)

when i got mine yesterday it took only a couple of minits to give my mph, and today it took much longer. i was in a different area so different signal i think

it picked up a couple of cameras on a stretch of road but on the way back it missed the other 2 on the opposite side i dont think thats meant to happen...

lordharding

iTrader: (1)

mmm

tryed to download and it only loads to 40% whatever that means


maybe if we got them at half price they only work half the time .

ajm

Just posted another thread on this.

Mine completes "uploading to server" then tells me the subscription has expired! (which it may well have done in all fairness).

Renewed online but still the same problem....

Jiggerypokery

If you read the instructions... it says:

(1) When you first switch it on, it may take up to 45 minutes to find your location and display your speed. It will take 1 - 2 minutes to find your location the next time you switch it on, but ONLY if the internal battery is fully charged.
(2) It will take around 4 hours to charge the internal battery.
(3) It will not warn about forward facing gatsos or rear facing truvelos (i.e. ones for traffic travelling in the opposite direction)
(4) it will take 24 hours to register your road angel, I would guess it involves someone enabling something ... the website says: "Please note: You may experience delays with your Road Angel activation during the Xmas Period
due to the office closures for bank holidays. "


Don't ask me what the rest of the manual says, I chucked it in the bin after I skimmed the important bits.

lordharding

iTrader: (1)

cheers for that am going for a long drive in wifes octavia tomorrow so will transfer it toget the battery charged up .

steve jackson

iTrader: (2)

Give them a chance people, they are a good piece of kit, as said read instructions carefully, they will not update from the database if the GPS is activated,I always forget as i use mine with the pocket pc as sat nav and forget to switch it off before an update.

No connection just a satisfied customer .

Steve

Dazza01

Updated mine last week it got to 82% then stopped so hit the button again and it updated right thru to 100% even beeps at me when nearing schools now which it didn't before

st3ph3n

I updated my purchased from halfords on sunday one last night as they confirmed my registration.

It probably took over an hour for it to actually complete the update. A lot of the time the update screen appeared to have hung, but I just left it working away and it fixed it.

I hope it doesn't take that long for subsequent updates.

Think I'll get the laptop out and give the GPS signal to mapping software a bash at the extended weekend. Anyone else tried that yet?

backdoors

Tried the same thing today, updating stopped at 30% for about 10 mins so thought "hey something must be wrong" reloaded software from their site, now it doesnt work at all, and a dirty error message comes up.........poop

ajm

I was getting "Subscription Expired" but now it doesn't even get that far...... it hangs at 33% "Uploading Personal Data" (I hope not! ) and then eventually comes up with "Cannot Connect to Internet"

Yeah right....

Beginning to get tetchy now.....

Jamie

Whoop de fookin wooooooo

ajm

Beat it muppet runt!



This is intolerable.

Jamie

Beat what ??
root

Jiggerypokery

Mine stayed like that for about 10 minutes, now it is
Communicating with server... 0% and
Total progress 45%.

I have a funny feeling that their "server" is a 386 machine running windows 95 with a 3600 baud modem. Maybe someone forgot to press the "turbo" button before they left for the Christmas holidays?

ajm

This has happened before and they fixed it the next day if I recall. The problem I have is that I can't even tell whether they have processed my renewal or not because it won't even get far enough to tell me!

I suggest you disconnect your unit and give me the vital bandwidth!

They are getting a call tomorrow with some unwelcome but very necessary IT advice!

backdoors

IT bods,I am getting the error message "object variable or with block variable not set" what the hell does that mean? too much ****?

ajm

It means get off the line and let ajm update his Road Angel!

TonyG

Another one who's just got one at Halfords for the bargain price. I managed to download the USB software last night - via a 56k modem which seemed to take forever. Would have tried to refresh the locations, but wanted to go to bed. May try tonight if I ever get away from w**k

Jiggerypokery

Sod off! It has taken 80 minutes to progress another 7 whole percentage points. I have worked out that it should complete the download sometime around 9:30 tomorrow morning, so you'd better not call the server CTRL-ALT-DELETE monkey before that time!

ajm

LOL

ajm

At last..... it seems to be working.... albeit slowly!!!

wide

mine got to 45% and then stopped bit miffed really , doesnt help when you know diddly squat about computers. Bloody thing will try again today

sarasquares

iTrader: (1)

am still waiting for mine to register...........i did it days ago

ajm

I think they need a bit of a rocket up their **** to be honest! It looks likes their infrastructure is completely overwhelmed with people trying to register/update units they got for Xmas etc.

It took them about 36 hours to process my renewal (it may have been a bit sooner but I got no email to confirm it had been done and I couldn't get the update to even get as far as the bit where it tells you if the subscription has run out!)

It took 2 attempts this morning (one at 06:00 which failed and another at 10:00 which took 20mins!) to get it to finally update.

To be fair I've only had one problem in the year I've had it (when their server seemed to be down) and that was fixed the next day. But from the way it is behaving now it looks like they have sold more units than their update server can cope with!

sarasquares

iTrader: (1)

ive registered mine about 5 times now cos i thought i would get a confirmation email and i didnt.....whats wrong with common curtesy

oh you know the bit where it tells you to charge for 4 hours, can it be done in dribs and drabs, or is like a phone where you weaken the batterey if not charged up properly

i am getting really pissed of now. thay knew they were selling the units off, and should have made provision for the extra customers over xmas, tried to ring them this morning.........answer phone

Scoob99

iTrader: (1)

Poxy thing still won't update though

sarasquares

iTrader: (1)

if you look on the other thread i started it will explain why you cant do it, mine is done now

mine kept getting to 33% then said it wasnt connecting, just keep trying, all of a sudden mine was done in 10 mins