Account deleted by request

My mum bought some earrings off ebay, here.
http://cgi.ebay.co.uk/ws/eBayISAPI.d...e=STRK:MEWN:IT,

she sent a cheque as requested by seller. She recieved a jiffy bag with an empty box in it, the jiffy bag was sent 1st class not special delivery as stated in the auction. The bag was in A1 condition and didn't looked like anyone from royal mail had opened it.

she email the sellar explaining this and asking her to send the earrings special delivery but has had no reponse, what should we do next?

1) the auction ended on 18th Oct so she wants to leave negative feedback before the 30 days expires. (seller has already left positive feedback)
2) will ebay refund this money or contact the seller? Where do I find this information?
3) what would you peeps do?

I know it is only £20 but my mum is very trusting and I hate the thought she has been ripped off and want to do something about it.

TIA

Chopper

DJ Dunk

iTrader: (5)

I would request to see the sellers contact information. Get their phone number and call them, I did this recently and it prompted a non-paying bidder to suddenly pay up . . . can't think why

supertouring

Rule of thumb on ebay - never spend more on there than you can comfortably afford to loose!

I hope it is a miss-understanding and you get it sorted.

Colinj

Cheeky buggers, sending an empty box indeed! I know its a bit extreme but my mate had some webspace....created a nice little site containing his dealings and abuse received from the ebay seller and left the site address as his feedback - think he got an apology and full refund to his paypal account within the hour!

davedipster

The golden rule with ebay is always use paypal, that's your only protection.
Ebay does explain this many many times in the terms and conditions.
I would try and get the sellers info from ebay, but I would think you would need to get the police involved cos ebay will not give information about a sellers address unless the police ask for it.
That's my understanding.

Dipster

Jerome

Even using PayPal only gives you limited protection.

Ebay and PayPal have got a long way to go before I regard them as a viable buying & selling medium.

Account deleted by request

Been using ebay for a long time but never had a bad experience before,

supertouring - £20 wasn't more than we could afford to lose so rule of thumb isn't really any use. I just don't like being ripped off.

I wish we could have used paypal but it wasn't an option, maybe I will live and learn but the lying cheating biatch only lives 30 miles away so....................

Freak

Its 90 days you can leave feedback for- no rush.

Colinj

Post the link to this thread as her feedback

supertouring

No one does, but it is not the same as buying from a reputable company so carries a greater risk. The fact that you can often find things very cheap on there off-sets this risk, but be prepared to be Ripped Off - as it does happen.

If negotiation fails, try this:
http://cgi.ebay.co.uk/ws/eBayISAPI.d...sPageName=WD4V

Account deleted by request

FPMSL

I shouldn't joke about it as I will!


Chopper

wwp8

i remember paying for £15 for a no fear t shirt.
by cheque and it NEVER arrived
gave him a bad feedback (he already had 6 good'uns)
guess what 3 more bad feedbacks was pot on his username
and people was emailing me about we should do something about it, strangely enough at that time i just couldn't be bothered

Deako1

Just avoid Ebay, its for pikeys and bell ends.

lardypants

cant the police be involved? if say its a 300 quid item?

the seller keeps saying sorry yes will post it havent got round to it etc, then hes on holiday and left parcel with mum to post, etc etc just general bull****e