CHRIS_D

Im moving house next week and im thinking about upgrading my internet connection from my ice age dial up 56k modem to ADSL/broadband.

the only bummer is, only NTL cover the area of my new house, i also think the outgoing occupants are already on NTL.

the question is.....

a. is it worth upgrading to NTL (especially if theres already a connection).
b. how reliable and efficient are NTL.
c. whats the initial cost and how much is it likely to cost me a month.

Also, i know you get digital tv with it but ive already got sky digital, can i have the internet connection without the digital tv, or am i just as well getting shot of sky?

Ive heard so many bad things about NTL, surely someone out there has something good to say (or maybe not).

any other information is also appreciated.

cheers
chris

neilbbb

they may not be around for long

www.nthellworld.com

Scooby Snax

Think i payed £25 to set it up and then £25 a month for 512k.
Dont have there cable tv
Hope this helps

EDITED to say ive had no problems with them

[Edited by Scooby Snax - 6/13/2002 9:34:17 PM]

Robertio

iTrader: (1)

I'm not sure on the exact price as NTL have never charged me for my 64k connection, but it was (I think) £15 a month for the one I've got and £25 for 512k. On top of that you need a cable modem, which can be rented from them for £7 a month, or bought outright for £150. You did not need to take the TV package to have the broadband connection, and I'd personally recommend you stick to Sky as everyone I know with NTL cable has frequent picture freezing moments which are very annoying.
Reliability has been good, I got disconnected once as they managed to lose my details, so I had to re-register. I should point out that to get through to speak to someone took me 5 hours (not cheap when you are using a mobile). It is good when it is working, but their support IMHO is terrible, far worse than even Sky or BT

uncle buck

not had problems

got 64K cable, tenner a month 24/7 access, free installation of cable and free cable modem.

fine by me!!

paulr

I'm on NTL and would agree with everything Robertio just said.

CHRIS_D

cool,

im still reading through nthellworld.com.

let me get this straight...... i can keep sky digital and just get the telephone and broadband connection without having to get the NTL digital TV?

ScoobyTal

YES thats what i do

NTL cable @ 512 costs me 25 a month including the modem rental


and its the dogs bollox i get 80Kb + downloads i have downloaded about 6 full albums tonight !!

just do it

and yes the customer service is crap but in nearly 2 years i ve never needed to use it (they also forgot to bill me for the first six months !!)

CHRIS_D

thanks for the response guys,

looks like im going NTL. i phoned them today and its £25 for the installation and £42 a month, which is for the phone line, 512k connection, modem hire, and free evening & weekend national calls. i also get 3p a minute local for national calls peak time.

just got my fingers crossed that it doesnt go all pete tong and i have to join the queue in the complaints department.

cheers guys
chris