David Lock

My pal Sue who lives in our village and is of the older generation backed her car into a parking space and scratched the adjacent car a newish Merc', which was coming out.

Being an honest citizen Sue jumped out, apologised to the driver, and said she would meet repair cost.

A local guy quoted £180 for re-paint and confirmed it was just scratched and no dents. But Merc owner is saying she must get it done by Mercedes to keep her Warranty intact. Mercedes price is £500

So does Merc' owner have a valid point? I thought legislation was brought in some time ago which loosened the terms that manufacturers could use restricting third party repairs?

Cheers, David

hodgy0_2

if the merc owner won't be sensible and do it for cash

I would just get insurance to sort it out, with all the hassle that will come with (for the Merc driver)

that's what you pay the premium for

Jay Cartay

iTrader: (3)

It's likely true. They have a separate warranty for the bodywork. If another repairer/non Merc approved body shop does a repair and the owner later experiences any corrosion issues, the warranty will not cover it. They give 30 years on them nowadays, so it's understandable.

A very expensive lesson to Sue: watch where you are going!

Tidgy

not merc approved, no body corrosion warrenty. so afraid he's right, getting certified as a bodyshop for mercedes is a ball ache

PaulC72

Looks like £500 it is then. At the end of the day if it was your nice shiny car would you want it done by the dealer or not...I know I would.