markrs s2

PICKED UP MY BRAND NEW IMPREZA WRX S HATCH ON THURSDAY LOOKS AWSOME IN WR BLUE, WHILST WASHING IT TODAY I NOTICED A SMALL PIECE OF MASKING TAPE UNDER THE NEAR SIDE REAR ARCH ON CLOSER INSPECTION WE HAVE REALISED THE BACK DOOR HAS BEEN FILLED ( VERY BADLY) AND THE MOULDINGS HAVE NOT BEEN PUT BACK ON PROPERLY. RANG DEALER STRAIGHT AWAY AND TOLD THEM , THEY SAID THEY HAVE NOT DONE ANY REPAIRS THEM SELVES AND THEY WILL RING SUBARU MONDAY MORNING. TOLD THEM I WANTED A BRAND NEW CAR NOT A REPAIRED ONE
THOUGHTS PLEASE
CHEERS MARK

jameswrx

iTrader: (4)

Stick to your guns and get a replacement car, it's in no way acceptable IMO.

Funily enough I know someone who picked up a brand new mondeo the other day and one of the back doors has been resprayed. It's a shockingly different colour and flat aswell compared to the other panels.

The Dogs B******s

Make sure you get a new car

Rally fan 555

iTrader: (7)

You paid for brand new mate undamaged/repaired - that's what you should get, stick it to 'em

V555MAC

iTrader: (4)

I used to work in the motor industry in sales, we used to get a lot of new vehicles with damage during transit to the dealership. They used to get a mobile body repairer out to fix the scuffs etc. How good was the PDI inspection if this was not found?.

Do not accept any bullsh*t from the dealer and demand a new car, best of luck

markrs s2

We are going over to the dealer tomorrow with the car we are going to stand our ground and go for a NEW car like we were supposed to get in the first place, i am going to reject the car on the grounds of it not being new and damaged/repaired, obviously they should be providing us with a coutesy car while this is being sorted, they have a wrx s like ours as a demonstrator do you think we should ask for that as a courtesy car ? like for like for the inconvinience!
Iam mighty pi##ed off

HAWKEYE BEAST

iTrader: (1)

i would just park your car in entrance monday morning lock it and refuse to move it till they replace the vehicle with an appoligy or free stuff to compensate (-: also you can refuse the car and tell em you want your cash back as your going else were and belive me the way the motor industry is at moment they will not let you leave with your money to go else were and the mega deals come into place (-:

markrs s2

Went back to dealer this morning and showed them the car, they said they would offer me 3 years free servicing told them we wanted a brand new car like we ordered. New car now on order got to keep the original one until new one arrives, 10 days delivery time, will be going over that one with a fine tooth comb!
The magic words were (it is not of merchantable quality)

RED2

good result, hope your not going to screw the bollocks off the one you got while waiting

V555MAC

iTrader: (4)

Get the original one on a trackday!!!!!!!