edsel

iTrader: (2)

There goes another wasted tea break after being put on hold. Once they get the business it seems like %&*K you, I'm so sick of this

You're all as bad as each other

skyinsurance

iTrader: (3)

If it is one of the Scoobynet affiliated insurers, why not PM for a call back?

edsel

iTrader: (2)

I have to go work every day. when I'm in work I'm expected to work, not be dealing with personal issues. Maybe insurance companies employees are too busy dealing with their own issues to take my call?

Forgive my simplistic approach but I'm the customer and I expect the service to suit my needs not the retailers/brokers/tradesmen I'm paying.

skyinsurance

iTrader: (3)

The PM option is there.

If I listed every company that provides me with a service and leaves me on hold then we'd be here all day.

Moley

iTrader: (9)

Maybe they are on the phone to other customers?