myblackwrx

iTrader: (1)

As title thanks to Gary for sorting out my insurance BUT I think Keith Michaels could send the insurance reminders out a little earlier (2 weeks perhaps?) as getting hold of him is bloody difficult (even via email and pm)when you have to declare changes which may affect the renewal price (i.e speeding,mods etc) and the extra week would give plenty more time to contact him

Moley

iTrader: (9)

Glad to help, apologies if it was a bit late coming through

Maz

iTrader: (34)

Belated thanks from me too! Insurance sorted for the year with the minimum of fuss and expense. Thanks Gary.

Moley

iTrader: (9)

No probs mate, hope you're feeling better

myblackwrx

iTrader: (1)

I'm not saying it's late Gary (no idea when you sent it) just that in this case I recieved it on Friday afternoon,post is delivered late in the afternoon unfortunately so i lost 2 days worth of trying to contact you and lets's face it you're harder to contact than Lord Lucan sometimes

My policy turned up today which is fantastic service as I have to echo Einstein RAs comment just that perhaps sending it out earlier would be more useful to the customer in case they do have naughty to things to admit

JGlanzaV

iTrader: (3)

Not saying gary does the same, but I know most companies do it for exactly that reason. You don't have time to be without the car so remind you at the latest possible time so you don't have time to go somewhere else and haggle etc

Moley

iTrader: (9)

We certainly don't do that, if we sent them out too late people wouldn't get them in time and they wouldn't renew, which definitely wouldn't be good for business.

Maz

iTrader: (34)

I'm getting there. Slowly but surely.

scunnered

iTrader: (1)

I totally agree with the comment on late renewal quotes.
I've been with K.M. for quite a few years now, and I can't ever remember getting my renewal quote until after the expiry date. Its quite obvious to me that this "bad business practice" is actually good for business as customers just let it auto-renew.
This has never bothered me before as I've always renewed by that method. However, this year is different. I no longer have my Impreza on the road and I've bought another car. I needed to provide proof of ncd by 16th Aug. My Impreza insurance runs out in a couple of days, and K.M. have failed yet again to provide me with a renewal quote.
My new insurance co. has now threatened to cancel my insurance if I fail to provide proof of ncd by the 23rd.

Moley

iTrader: (9)

We do not auto-renew policies enless on DD, so that point is invaild for a start.

I assume you have notified us you've gone elsewhere and have requested your NCB, not just waiting for it to be sent?

We give all our customers approx 28-30 days to get their documents to us, so it seems a bit harsh your new insurers are putting so much pressure on you at such an early stage.

Feel free to PM me your details and i'll make sure the NCB has been sent out already.

lordharding

iTrader: (1)

Well Gary always sends me my renewals on time
In fact I trust Gary so much
I wouldnt even look at the bill now and just pay the man ll
That's trust in Buisness
When you get great service and always excellent prices for my fleet

white noise

iTrader: (8)

What's the number to reach you Gary , as my insurance policy is due in 2 weeks and wanted to get a quote off you before its too late
Please pm me with number
Thanks
Neil

Fizz

iTrader: (1)

Mines due in a week and I have not heard a dicky bird... tried phoning and pm but no reply... It'll expire whist im aborad or ill find somewhere else...

Moley

iTrader: (9)

I've been off this week, today was first day back.

If the renewal is in the next 10 days it would have already been sent.

Feel free to pm me your details and I'll have a look.... as I've not got any pm's from you

Fizz

iTrader: (1)

You have pm

bob wrx

iTrader: (1)

i'm also away to pm you gary not had my renewal through on time for the past few years either! :-(

quattroowner

iTrader: (5)

Gary:

I was wondering can you do a 2 car policy? one flor my daily hack for commuting to and from work, and for the new scoob i got now. It's sorned off road for winter but like to have it insured for obvious reason's. Let me know when is best to phone.

Kind Regards

Tom

Moley

iTrader: (9)

We don't to a two car policy, but can mirror your NCB onto a second vehicle

BULLITT

Basically, this. Always had excellent service from Gary to the point now that I don't even look round because I know no one beats him and documents have always turned up within 24hrs of renewing. Faultless service

BIG FUD

iTrader: (84)

Gary is sound his company and a few co workers are ******,But hey every company has its faults .

53

iTrader: (41)

Cracking price and cover for my new S202 import, Gary is awesome, all three of my cars go through Gary

Moley

iTrader: (9)

Lol, cheers Fud. Couldn't have put it better myself

Moley

iTrader: (9)

Bullitt and Stu, always a pleasure to help

(Are you coming to Brands at the end of the month Stu for Time Attack/Modified Live?)

53

iTrader: (41)

Could do mate if I'm not in Leeds DVLA dependent atm

Cityboy1

iTrader: (4)

Insured with Keith michaels. Just can't understand why he is never allowed to have a break from work. Obviously enjoys cars so comes on here and gets badgered. Always seems polite to others on here but I was the company I was put onto so it is whoever answers the phone that I deal with an to be fair in my experience they have been excellent. I enjoyed the Moley hater the other week. 2.87 out of his own pocket. **** funny.
No complaints and decent premiums. Not arsed when my letter comes out as long as my cover maintains

Moley

iTrader: (9)

Thanks for the kind words