APLAN vs MOLEY
Had a great quote from Aplan who I am now insured with on my Impreza, many thanks to Henry who was Brill 
Sorry Keith Mitchels but you poor customer service and quote didnt give me much confidence in you Company...shame

Sorry Keith Mitchels but you poor customer service and quote didnt give me much confidence in you Company...shame
Scooby Senior
iTrader: (51)
Joined: Nov 2005
Posts: 20,491
Likes: 2
From: Wherever I park my car, that's my home
I left A-Plan because the level of cover from Gary was much more comprehensive. 5 out of my 6 years of scooby ownership have been covered by KM because the price, cover and service was unbeatable
Trending Topics
Why bash KM's ? when a thanks A-Plan would have surficed 
Did you read the sticky at the top of this forum ?
https://www.scoobynet.com/insurance-...ease-read.html
It's pretty clear how you get the best from KM's

Did you read the sticky at the top of this forum ?

https://www.scoobynet.com/insurance-...ease-read.html
It's pretty clear how you get the best from KM's

Hi folks
Please be aware that if you request an internet quote via the Keith Michaels website it WON'T be done by a Subaru specialist
If you then ring for a quote you'll have to be put through to the guy who processed the quote, NOT myself (even if you ask for me)
If you do need a quote please call 0208 6427868 and ask for Gary Moulson
You can pm me on here, but be aware i get alot of pm's, and can't get back to everyone
Many thanks
Gary
Please be aware that if you request an internet quote via the Keith Michaels website it WON'T be done by a Subaru specialist
If you then ring for a quote you'll have to be put through to the guy who processed the quote, NOT myself (even if you ask for me)
If you do need a quote please call 0208 6427868 and ask for Gary Moulson
You can pm me on here, but be aware i get alot of pm's, and can't get back to everyone
Many thanks
Gary
Yes i did speak to Gary if you read my posts where I said he must of been having an off day 
Yes a simple thanks to Aplan would have done, however I thought this forum was for letting other people know of there experiences good or bad.. this forum wouldnt be much use if people just made good comments all the time and left out the bad ones.
Not bashing anyone just telling it how it was
Im sure you have lots of other happy customers.
Is it ok for me to be bashed by bad customer service.. sorry my time is too valuable.

Yes a simple thanks to Aplan would have done, however I thought this forum was for letting other people know of there experiences good or bad.. this forum wouldnt be much use if people just made good comments all the time and left out the bad ones.
Not bashing anyone just telling it how it was

Im sure you have lots of other happy customers.
Is it ok for me to be bashed by bad customer service.. sorry my time is too valuable.
Scooby Senior
iTrader: (51)
Joined: Nov 2005
Posts: 20,491
Likes: 2
From: Wherever I park my car, that's my home
The cost of the cover was cheaper, KM had less restrictions on the mods I could have (specifically there was no exclusion clause for a decat) and more scope for me to continue modding throughout the year without paying an admin fee every time I added a new sticker or anodised bolt
Bash away, but if you want a reasoned response clarity is helpful

Not looking for a responce.. just sharing my experiences pal.
NOT COMMENTING ON THIS ANYMORE ITS GETTING SILLY NOW
Shared my experience getting a quote with both companies so im happy
Last edited by aj_erst; Aug 28, 2011 at 01:57 PM. Reason: cause i can
beg to differ with you... and by the way did you mean to say "NOT exactly clear" instead of NO exactly clear if we're going to be pedantic 
Not looking for a responce.. just sharing my experiences pal.
NOT COMMENTING ON THIS ANYMORE ITS GETTING SILLY NOW
Shared my experience getting a quote with both companies so im happy

Not looking for a responce.. just sharing my experiences pal.
NOT COMMENTING ON THIS ANYMORE ITS GETTING SILLY NOW
Shared my experience getting a quote with both companies so im happy

Sorry, just being childish! I just can't believe Gary was like that. I have dealt with his colleagues, who are probably a bit peeved that he gets all the attention, and can appear a bit @rsey but Gary is a joy to deal with. Just my two penneth.

If you want a spelling argument I will let you correct yourself.
Fact is your post did not explicitly mention you had spoken to Gary and more led towards a general encounter with KM's. I replied offering advice as to how to get the best out of KM's by speaking with Gary only.
I wish you and you negativity well
aj est - did i actually give you a quote?
And what aspect of my customer service didn't you like? Was i rude at all, or you just didn't like the price.
Feel free to pm me your details, as i'd like to check what i quoted.
And what aspect of my customer service didn't you like? Was i rude at all, or you just didn't like the price.
Feel free to pm me your details, as i'd like to check what i quoted.
Mmm
Always strange how relatively new /low posters complaine about Gary ?
I've (like many others ) used him for many years for my cars and always Gary gives me the best package ,price and is always great to deal with
And strange how I always get through to him or he rings me back
Always strange how relatively new /low posters complaine about Gary ?
I've (like many others ) used him for many years for my cars and always Gary gives me the best package ,price and is always great to deal with
And strange how I always get through to him or he rings me back
Mmm
Always strange how relatively new /low posters complaine about Gary ?
I've (like many others ) used him for many years for my cars and always Gary gives me the best package ,price and is always great to deal with
And strange how I always get through to him or he rings me back
Always strange how relatively new /low posters complaine about Gary ?
I've (like many others ) used him for many years for my cars and always Gary gives me the best package ,price and is always great to deal with
And strange how I always get through to him or he rings me back
Last edited by Kieran_Burns; Aug 29, 2011 at 09:26 AM. Reason: removing unproven statements
I've always had great service off Gary, I did stray last year but I was back again this year
yeah it can sometimes be hard to get hold of him but it just takes a bit of patience, it's nice to be able to reel off a list of mods to somebody that actually knows what you are talking about.
Ayde.
yeah it can sometimes be hard to get hold of him but it just takes a bit of patience, it's nice to be able to reel off a list of mods to somebody that actually knows what you are talking about. Ayde.
+1 myself and my partner spoke to gary top man best quote by far aswell
Before people choose to post comments such as the one removed above, they need to be very aware of the potential for libel.
If you write such comments about a professional individual (as in this case) you need to be able to prove such statements - English law is very restrictive on this - the statement is considered FALSE until proven.
If you write such comments about a professional individual (as in this case) you need to be able to prove such statements - English law is very restrictive on this - the statement is considered FALSE until proven.
I got a really good quote off Jeremy @ KM actually.....tried gary for a bit but couldn't get a hold ( not slagging u Gary mate I know youre busy ) im just saying I got sorted out by some1 else at KM and he bent over backwards.....Even reduced my premium after I had paid cos I got a cheaper quote off SKY, I told him in passing really but still reduced it off his own back
sadly had to cancel it cos Ive broke both my arms
but soon as Im better Il be sending a few PMs to gary LOL 

sadly had to cancel it cos Ive broke both my arms
but soon as Im better Il be sending a few PMs to gary LOL 






