aj_erst

Had a great quote from Aplan who I am now insured with on my Impreza, many thanks to Henry who was Brill
Sorry Keith Mitchels but you poor customer service and quote didnt give me much confidence in you Company...shame

Terminator X

iTrader: (7)

Was it Gary or someone else? Can't believe that you got PCS from Gary

TX.

JonMc

iTrader: (51)

I left A-Plan because the level of cover from Gary was much more comprehensive. 5 out of my 6 years of scooby ownership have been covered by KM because the price, cover and service was unbeatable

aj_erst

Maybe was having an off day then... the other chap there never got back to me either and I just felt like they wernt bothered so Aplan got my money instead.. confusing.

aj_erst

In what way

Terminator X

iTrader: (7)

It's a common story fella, unless you speak to Gary (can be hard to get him too of course!) there's no guarantee of a good quote / service.

TX.

aj_erst

Shame that... maybe they are too busy for us minions, or just not bothered.. Glad they dont work for my Company, they would be loosing me thousands

53

iTrader: (41)

Why bash KM's ? when a thanks A-Plan would have surficed

Did you read the sticky at the top of this forum ?

https://www.scoobynet.com/insurance-...ease-read.html

It's pretty clear how you get the best from KM's

aj_erst

Yes i did speak to Gary if you read my posts where I said he must of been having an off day

Yes a simple thanks to Aplan would have done, however I thought this forum was for letting other people know of there experiences good or bad.. this forum wouldnt be much use if people just made good comments all the time and left out the bad ones.

Not bashing anyone just telling it how it was

Im sure you have lots of other happy customers.

Is it ok for me to be bashed by bad customer service.. sorry my time is too valuable.

JonMc

iTrader: (51)

The cost of the cover was cheaper, KM had less restrictions on the mods I could have (specifically there was no exclusion clause for a decat) and more scope for me to continue modding throughout the year without paying an admin fee every time I added a new sticker or anodised bolt

53

iTrader: (41)

There seems to be a 'he' missing, so no exactly clear was it

Bash away, but if you want a reasoned response clarity is helpful

aj_erst

beg to differ with you... and by the way did you mean to say "NOT exactly clear" instead of NO exactly clear if were going to be pedantic

Not looking for a responce.. just sharing my experiences pal.

NOT COMMENTING ON THIS ANYMORE ITS GETTING SILLY NOW

Shared my experience getting a quote with both companies so im happy

Myles

iTrader: (40)

Let's be pedantic then!

Sorry, just being childish! I just can't believe Gary was like that. I have dealt with his colleagues, who are probably a bit peeved that he gets all the attention, and can appear a bit @rsey but Gary is a joy to deal with. Just my two penneth.

andythejock01wrx

Not sure you'll get a responce Myles.

scoobiepaul

Some people like Aplan, some people like Moley, but who will win? there is only one way to find out............. FIIIIIIIIIIIIIIIGHT!

53

iTrader: (41)

Muppet

If you want a spelling argument I will let you correct yourself.

Fact is your post did not explicitly mention you had spoken to Gary and more led towards a general encounter with KM's. I replied offering advice as to how to get the best out of KM's by speaking with Gary only.

I wish you and you negativity well

Moley

iTrader: (9)

aj est - did i actually give you a quote?

And what aspect of my customer service didn't you like? Was i rude at all, or you just didn't like the price.

Feel free to pm me your details, as i'd like to check what i quoted.

Maz

iTrader: (34)

Yes clarity does help doesn't it.

With Gary for more years than I care to remember and service and price hitherto unmatched.

53

iTrader: (41)

You really get the hump lol but we can agree Gary is the business

I knew using snet mobile would get me into bother

lordharding

iTrader: (1)

Mmm

Always strange how relatively new /low posters complaine about Gary ?

I've (like many others ) used him for many years for my cars and always Gary gives me the best package ,price and is always great to deal with

And strange how I always get through to him or he rings me back

JDM_Stig

iTrader: (3)

(edited to remove unproven statement)

Ayde

iTrader: (6)

I've always had great service off Gary, I did stray last year but I was back again this year yeah it can sometimes be hard to get hold of him but it just takes a bit of patience, it's nice to be able to reel off a list of mods to somebody that actually knows what you are talking about.

Ayde.

NINJA ED

iTrader: (2)

+1 myself and my partner spoke to gary top man best quote by far aswell

stealthy55

i tried both, yes km thru moley, thank **** for pace ward, only company that would insure me, had been with a plan for a while though but no animosity here, just part of life

Anger

iTrader: (4)

His location does State Cuckoo land Gary

Moley

iTrader: (9)

Sounds about right.

I wonder what other lies he can come up with.

Kieran_Burns

iTrader: (1)

Before people choose to post comments such as the one removed above, they need to be very aware of the potential for libel.

If you write such comments about a professional individual (as in this case) you need to be able to prove such statements - English law is very restrictive on this - the statement is considered FALSE until proven.

Moley

iTrader: (9)

Thank you Kieran, what was posted was a complete lie, and shows how low some people will go just because i didn't give them a quote.

leeturbo2000

iTrader: (7)

I got a really good quote off Jeremy @ KM actually.....tried gary for a bit but couldn't get a hold ( not slagging u Gary mate I know youre busy ) im just saying I got sorted out by some1 else at KM and he bent over backwards.....Even reduced my premium after I had paid cos I got a cheaper quote off SKY, I told him in passing really but still reduced it off his own back sadly had to cancel it cos Ive broke both my armsbut soon as Im better Il be sending a few PMs to gary LOL

Moley

iTrader: (9)

Ouch, sorry to hear about the arms!!!

Jeremy is a top bloke, and knows his stuff. He's had a highly modified STI Type R, and about 6-7 Evo's, so is another enthusiast.