APLAN vs MOLEY
.
29 August 2011, 04:19 PM
#32
Quite simply there are not enough hours in the day for me to answer every pm, although i always try to get back to as many people as possible.
I prefer doing quotes over the phone rather then e-mail/pm's, and it is easy enough to find my number on here. (fair enough it isn't always easy to get through)
I prefer doing quotes over the phone rather then e-mail/pm's, and it is easy enough to find my number on here. (fair enough it isn't always easy to get through)
29 August 2011, 06:44 PM
#33
I got advice on a accident at 11pm
I got a quote at midnight......on a Sunday
Was promised a phone call at 10am.....received it at 9.45am
All of the above was my first dealing with Gary
A month later and 2 phone calls and he insured a second car for me
Assume the man gets **** loads of pm's..........pick a phone up and make a call
I got a quote at midnight......on a Sunday
Was promised a phone call at 10am.....received it at 9.45am
All of the above was my first dealing with Gary
A month later and 2 phone calls and he insured a second car for me
Assume the man gets **** loads of pm's..........pick a phone up and make a call
29 August 2011, 09:06 PM
#34
Scooby Regular
iTrader: (11)
Join Date: Sep 2007
Location: leicester
Posts: 544
Likes: 0
Received 0 Likes
on
0 Posts
i got a price off moley a couple of weeks ago great guy as said he sounds a very busy guy but wort the wait for the price i got cheers mate if you can do the same again for me nxt year will be back
29 August 2011, 09:21 PM
#36
29 August 2011, 10:44 PM
#37
Scooby Regular
Join Date: Dec 2006
Location: England somewhere
Posts: 566
Likes: 0
Received 0 Likes
on
0 Posts
moley tried to help me out earlier this year for a quote and despite being very helpful he couldnt quite compete with another company so unfortunately moley didnt get the business but his customer services and helpfulness were second to none..... certainly had no complaints
30 August 2011, 08:48 AM
#39
Former Sponsor
An A-Plan vs Keith Michaels thread....
We are both here to offer a service to the community, sometimes one of us can help where the other one can't. There are always going to be some scheme restrictions on both sides. But having the luxury of the access to schemes that Gary and I have is a huge benefit to Subaru owners and other performance enthusiasts.
I really appreciate the positive feedback I get on here, and it does make our job worth doing. But I have never been in a "us vs them" mind set, and I'm honest, if A-Plan as a group have no way of helping, I will always reccommend Gary.
Thanks for the continued support for both members though, and I'm sure I can speak for Gary and say that we will always go that extra mile for Scoobynet members. So keep calling!
Regards
Chris
We are both here to offer a service to the community, sometimes one of us can help where the other one can't. There are always going to be some scheme restrictions on both sides. But having the luxury of the access to schemes that Gary and I have is a huge benefit to Subaru owners and other performance enthusiasts.
I really appreciate the positive feedback I get on here, and it does make our job worth doing. But I have never been in a "us vs them" mind set, and I'm honest, if A-Plan as a group have no way of helping, I will always reccommend Gary.
Thanks for the continued support for both members though, and I'm sure I can speak for Gary and say that we will always go that extra mile for Scoobynet members. So keep calling!
Regards
Chris
30 August 2011, 10:13 AM
#42
Completely agree with Chris.
We are sometimes cheaper, and they are sometimes cheaper, but regardless of who offers the best price clients can be safe in the knowledge that they have a good policy, and a price they'll struggle to get elsewhere.
Despite what some might think, there is certainly no 'them vs us' feelings between Keith Michaels and A Plan.
I know (and it is obvious) that i can't help everyone, so if i can't help then i'd rather people use a professional company like A Plan, who are able to offer a good level of cover and very good customer service.
We are sometimes cheaper, and they are sometimes cheaper, but regardless of who offers the best price clients can be safe in the knowledge that they have a good policy, and a price they'll struggle to get elsewhere.
Despite what some might think, there is certainly no 'them vs us' feelings between Keith Michaels and A Plan.
I know (and it is obvious) that i can't help everyone, so if i can't help then i'd rather people use a professional company like A Plan, who are able to offer a good level of cover and very good customer service.
30 August 2011, 12:05 PM
#45
Scooby Regular
iTrader: (8)
Join Date: Dec 2004
Location: Hereford
Posts: 479
Likes: 0
Received 0 Likes
on
0 Posts
when I returned to the subaru fold I phoned Gary (and spoke to him on my 2nd phonecall), gave me a good quote compaired to previous insurer - adrian flux. Then phoned aplan and think it was chris sorted me out a better deal.
Having dealt with both I would use either Gary or aplan and had no real probs getting hold of gary dispite the comments to the contary.
Come renewal I will be phoning both!
Having dealt with both I would use either Gary or aplan and had no real probs getting hold of gary dispite the comments to the contary.
Come renewal I will be phoning both!
30 August 2011, 01:18 PM
#47
Scooby Regular
Join Date: Feb 2002
Posts: 2,057
Likes: 0
Received 0 Likes
on
0 Posts
No complaints about A - Plan. Tried the KM route, as so many here are happy with them, but couldn't get a response.
There are two aspects to car insurance IMO:
1) Getting quoted and insured in the first place, CS and so on.
2) When you need to make a claim.
Firms I have used in the past were ok with point 1 but terrible with point 2, so never again.
A - Plan have proved themselves on both counts. I can't comment on KM as not having got past the initial stage.
To reiterate, it is absolutely clear to me that many SNetters are very happy with KM.
I cannot fault A - Plan however, had all three scoobs insured with them at one stage, now only two. My premium has not been hiked up, this time they even threw in Protected NCB for free, as I asked for that. I didn't even need to mention SN.
I have spoken to two Lukes and one Nathan in the last year or two and they all seem to operate in exactly the same way, which is faultless.
Agree it is not a competition as such, but the two brands do seem to be the most popular choices for SNetters, so have got to be mindful of how they are perceived, how they operate, and what sort of service level they provide. It is only a good thing for us.
Asif
There are two aspects to car insurance IMO:
1) Getting quoted and insured in the first place, CS and so on.
2) When you need to make a claim.
Firms I have used in the past were ok with point 1 but terrible with point 2, so never again.
A - Plan have proved themselves on both counts. I can't comment on KM as not having got past the initial stage.
To reiterate, it is absolutely clear to me that many SNetters are very happy with KM.
I cannot fault A - Plan however, had all three scoobs insured with them at one stage, now only two. My premium has not been hiked up, this time they even threw in Protected NCB for free, as I asked for that. I didn't even need to mention SN.
I have spoken to two Lukes and one Nathan in the last year or two and they all seem to operate in exactly the same way, which is faultless.
Agree it is not a competition as such, but the two brands do seem to be the most popular choices for SNetters, so have got to be mindful of how they are perceived, how they operate, and what sort of service level they provide. It is only a good thing for us.
Asif
30 August 2011, 02:28 PM
#52
30 August 2011, 06:47 PM
#54
Gary moulson
I know your a busy chap , tried you on Friday and left a message for you in the morning , then phoned later on in the day at 4pm ish and was told the minute your off the phone you would call me !! Tried again today ( this morning ) and left you a message . Renewal is due for 1st September ! I left you a pm also with my number ! Give us a call please , cheers Maz
30 August 2011, 09:49 PM
#55
Scooby Regular
Join Date: Jun 2006
Location: Edinburgh (ish)
Posts: 8,089
Likes: 0
Received 0 Likes
on
0 Posts
Well, when one of my pals bought his first scoob recently he was getting silly prices off std insurers, so I recommneded he try Keith Michaels, A Plan or Sky.
After calling all three he went with you guys (based on price and getting through easily).
I'm still with Gary - I owe him that after getting my Aussie girlfriend insured on my Litchfield Type 20!
Good service is available from all three of the above brokers imho.
cheers,
Andy (also an insurance bloke).
After calling all three he went with you guys (based on price and getting through easily).
I'm still with Gary - I owe him that after getting my Aussie girlfriend insured on my Litchfield Type 20!
Good service is available from all three of the above brokers imho.cheers,
Andy (also an insurance bloke).
31 August 2011, 10:03 AM
#57
31 August 2011, 10:34 AM
#58
Scooby Regular
iTrader: (1)
Join Date: Dec 2006
Location: Central Scotland
Posts: 3,687
Likes: 0
Received 0 Likes
on
0 Posts
As a matter of principle though, if I get a quote cheaper than the renewal, for the same cover I'll move. Good graces and all, always say to try again next year but I figure if they'd really wanted me to stay, they would have been cheap int he first place (we aren't talking a bit of commission by the way, were talking £50 etc)
5t.
31 August 2011, 10:40 AM
#59
I'm not fashionable so not joining in the bashing (or applauding) just didn't want Sky to feel left out heh.
As a matter of principle though, if I get a quote cheaper than the renewal, for the same cover I'll move. Good graces and all, always say to try again next year but I figure if they'd really wanted me to stay, they would have been cheap int he first place (we aren't talking a bit of commission by the way, were talking £50 etc)
5t.
As a matter of principle though, if I get a quote cheaper than the renewal, for the same cover I'll move. Good graces and all, always say to try again next year but I figure if they'd really wanted me to stay, they would have been cheap int he first place (we aren't talking a bit of commission by the way, were talking £50 etc)
5t.
£50 certainly sounds like he took the commission off.
31 August 2011, 01:07 PM
#60
A Plan have offered me great service for the last 7 odd years including my only accident last year (non fault) but the continually rise in my premium meant I decided to look elsewhere and Gary at KM was an obvious choice imo.
Phoned up,spoke to a guy who asked where I got their number from so mentioned scoobynet and that seems to be an instant pass to get to speak to Gary
I would have no trouble in recommending either company as both have offered great service.