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Old 17 August 2004, 02:33 PM
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timbo2000
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Exclamation Latest Privilege Insurance ads

Has anyone seen the latest advertising campaign from Privilege that guarantees to beat your annual renewal on a like for like basis so long as you have 4 yrs NCB?

My LV renewal went up £80 so I gave them a bell.

They told be that unless I fitted a tracker that they would be unable to cover me against theft! I explained that it wasn't a condition of my current insurance to fit one and that the ad states 'Like for like'. Made no difference though!

Is it me or does anyone else think that this sounds like misleading advertising?
Old 17 August 2004, 04:43 PM
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JPL
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Originally Posted by timbo2000
Is it me or does anyone else think that this sounds like misleading advertising?
Isn't all advertising misleading?? Try Admiral, unless you have mods
Old 17 August 2004, 06:45 PM
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vulnax999
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Originally Posted by JPL
Isn't all advertising misleading?? Try Admiral, unless you have mods
Report them to the advertising council, and the insurance ombudsman.
They should be forced to honour their advert or change it.
Old 17 August 2004, 06:46 PM
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Aren't Privelege a part of Direct Line? The "high performance" arm ??
Old 17 August 2004, 08:13 PM
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Originally Posted by vulnax999
Aren't Privelege a part of Direct Line? The "high performance" arm ??
Yes - both owned by RBS. They dredged up an eight+ year old quote done by DL when I called them. And yes, a tracker is a requirement for scoobs. But I bet if you read the small print for that promise there is are plenty of getout clauses....


M
Old 17 August 2004, 10:40 PM
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mhammond003
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Angry

I agree with comments above - Privelege have some strange practices:

(1) I took a policy with them 2 years ago, and then got an insurance certificate from Direct Line, the sister company. They covered me through DL without telling me.
(2) April this year I moved house, within the same village, literally two streets away. Most importantly, the car went from driveway parking to garaged overnight. I was expecting a small reduction in premium, BUT, oh no, a £300+ increase in premium overnight. No points, accidents, claims, convictions to disclose, 34 years old - how could this be?
Crap excuse I was given "the postcode (only one character had changed) is considered a higher risk because of the claims history on that road, and there must be an accident black spot close to your house". Well I do know that one of my neighbours, was done for D&D and now has a new Carrera, but an accident spot close to my house !! Sorry I thought they covered you for driving 15k miles per annum wherever you are driving.

I 'phoned in connection with the advert, given that I am DL insured, and they have also failed to honour it.

Anybody wants to put in a complaint against Privilege then I'll back it.
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