Charles aka Charlie

Hi All,

Took my car off to my local (normally trusted) garage today as my car has been missing at high revs.

They put it on their diagnostic tool and can’t find any fault and they say they don’t have any check procedures to pinpoint individual component faults (like Subaru may have).

That’s fine, but my problem is having to pay them £50 something pounds on a diagnostic check that they can’t diagnose!

What do you think I should do? Pay them, learn my lesson and go elsewhere in the future?

Cheers,


Charlie

cookstar

iTrader: (6)

They should have told you that before doing any work, and on that basis I would refuse payment.

Charles aka Charlie

They did tell me I'd have to pay the diagnostic fee and VAT, but I'd thought they'd have been able to diagnose the problem, this is the problem.

Think I'll appeal to their better nature and see what they say face to face.

Midlife......

iTrader: (2)

If your car has had no CEL's then the ECU will be clean (no stored fault codes) and Subaru's select monitor won't be much help either.

Try a specialist who could strap on a laptop and look at the actual values that the various sensors are throwing out to see if anything is amiss

Shaun

PS I'd negotiate to pay something towards the mechanic's time only but not for the (missing) diagnosis.

PeeVee

iTrader: (1)

If they had diagnosed the fault then fair enough, I would be expecting to pay them the "Diagnosis Fee", But lets face it, they have NOT diagnosed it, so i would not expect to have to pay them!

Phil

Charles aka Charlie

Should never of doubted my trusted garage.

They said as they couldn't find the fault it was hardly fair they charge me!

Will just have to go and see a specialist now.

Thanks for your comments!


Charlie

Tidgy

check the timing