Internet is sloooooww tonight .....
27 April 2010, 09:35 PM
#1
Internet is sloooooww tonight .....
for me anyway !!!
Usually I have a ping of only 13 ms and D/l at 10 Mb ........ Bleedin' ridiculous tonight!
Virgin will be getting a call tomorrow, as my Webmail was down for around 3 days last week also!
Usually I have a ping of only 13 ms and D/l at 10 Mb ........ Bleedin' ridiculous tonight!
Virgin will be getting a call tomorrow, as my Webmail was down for around 3 days last week also!
27 April 2010, 10:40 PM
#7
Just checked my neighbours :-
I am almost positive that Virgin are mixing my neighbours connection and mine up, as they (next door) have only ever had the base package (have checked their speed in the past), and mine is always at this speed !!
A snotty call to Virgin tomorrow methinks!
I am almost positive that Virgin are mixing my neighbours connection and mine up, as they (next door) have only ever had the base package (have checked their speed in the past), and mine is always at this speed !!
A snotty call to Virgin tomorrow methinks!
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28 April 2010, 07:47 PM
#21
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Not sure how reliable that test site is though, when I get this result 2 mins later......
Both tests done with Ben watching Sky player on his XBox in the next room.
Both tests done with Ben watching Sky player on his XBox in the next room.
Last edited by BRI4N; 28 April 2010 at 07:49 PM.
28 April 2010, 07:54 PM
#22
http://www.answerbag.com/q_view/7523
Most important for online gaming TBH
28 April 2010, 07:56 PM
#23
I'm on the phone to Virgin at the moment ..... They hung up on me whilst I was on hold after 15 minutes already !!!
Now into another Queue and waiting to talk to someone again !
Not happy with them, as it seems they have allocated my package to my neighbour and vice versa !
Now into another Queue and waiting to talk to someone again !
Not happy with them, as it seems they have allocated my package to my neighbour and vice versa !
28 April 2010, 08:06 PM
#24
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ping tests to speed test servers are irrelevant to overall internet speed. as you are pinging an ambiguous server which could be anywhere, with any route.
gaming ping tests are more relevant as you are connecting to a dedicated server.
if that makes sense
gaming ping tests are more relevant as you are connecting to a dedicated server.
if that makes sense
28 April 2010, 08:16 PM
#25
Been on to them again and the tech guy cut me off for asking where the call centre was that he was at, as he couldn't get my account number right, and I had repeated it around 5 times !!
So, I have been on to them for yet another 15 minutes !!!
My blood is boiling and I am currently in a queue ...... Again to bloody India !
So, I have been on to them for yet another 15 minutes !!!
My blood is boiling and I am currently in a queue ...... Again to bloody India !
28 April 2010, 08:57 PM
#29
After another 25 mins on the phone, I get told that I have had my usage 'capped' !!!!
I also found out, that the package I am on (10Mb) which is charged quite highly has been matched on the lower tariffs ... The 2Mb package has been put up to 10Mb with no extra charge to the lower package users !!!!!
I will now be looking around for a different service provider, unless Virgin want to give me extra for nowt !
I also found out, that the package I am on (10Mb) which is charged quite highly has been matched on the lower tariffs ... The 2Mb package has been put up to 10Mb with no extra charge to the lower package users !!!!!
I will now be looking around for a different service provider, unless Virgin want to give me extra for nowt !