Scooby-Parts Online - A bit of advice
#1
Guys, just a warning for you all..
I bought a couple of items from www.scooby-parts.com last week and never received them. I was charged on my bank statement and have since sent countless emails to Scooby-Parts info and sales asking for them to confirm despatch/respond etc.
They have not replied to any of them.
I have tried to call them (every day, for at least an hour each time) but they never answer the phone.
I have since reported them to Trading Standards and to BBC's Watchdog who are investigating them.
If you have had a simliar experience with them, let me know, but whatever you do,don't use them - they will rip you off.....
I bought a couple of items from www.scooby-parts.com last week and never received them. I was charged on my bank statement and have since sent countless emails to Scooby-Parts info and sales asking for them to confirm despatch/respond etc.
They have not replied to any of them.
I have tried to call them (every day, for at least an hour each time) but they never answer the phone.
I have since reported them to Trading Standards and to BBC's Watchdog who are investigating them.
If you have had a simliar experience with them, let me know, but whatever you do,don't use them - they will rip you off.....
#3
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Join Date: Oct 2001
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Shame you didn't browse the Dealer forum before buying, you might have spotted this.
http://www.scoobynet.co.uk/bbs/threa...hreadid=180577
Don't you get some sort of protection if using a credit card?
http://www.scoobynet.co.uk/bbs/threa...hreadid=180577
Don't you get some sort of protection if using a credit card?
#7
Mainly Clothing. Lucky for me, I never ordered a new exhaust or anything that costs quite a bit - hope you were simliar.
Might be worth you sending details to the Trading Standards Officer based in L'Derry.
Might be worth you sending details to the Trading Standards Officer based in L'Derry.
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#8
You're lucky.
I ordered various parts, including a new WRC front bumper.
I contacted Trading Standards a couple of times.
Very kind people.
They also contacted Scooby-Parts a couple of times or visited them.
Scooby-parts always promised to email or contact us/me, but no way they will. Never heard of them again....
Hans
I ordered various parts, including a new WRC front bumper.
I contacted Trading Standards a couple of times.
Very kind people.
They also contacted Scooby-Parts a couple of times or visited them.
Scooby-parts always promised to email or contact us/me, but no way they will. Never heard of them again....
Hans
#12
I was told 'verbally' that SCOOBYPARTs was a good place for stuff. What I didnt know was that there are 2 Scoobyparts.
scoobyparts (one word) and scooby-parts (hypenated).....I went for the wrong one
I have had an update from Trading Standards...they are being visited!!
scoobyparts (one word) and scooby-parts (hypenated).....I went for the wrong one
I have had an update from Trading Standards...they are being visited!!
#13
Rm0rgan,
Is Trading Standards visiting Scooby-Parts?
I know they will, because Stavros and I asked for it a couple of times also.
Then Scooby-Parts are very gentle, promise a lot (about contacting and blablabla), but they aren't doing anything.
If you are going to pay them a visit, can you also ask for my parts?
I can't get my money back or cancel the transaction, because it hasn't been paid by Credit Card, but by bank transfer.
Regards,
Hans
Is Trading Standards visiting Scooby-Parts?
I know they will, because Stavros and I asked for it a couple of times also.
Then Scooby-Parts are very gentle, promise a lot (about contacting and blablabla), but they aren't doing anything.
If you are going to pay them a visit, can you also ask for my parts?
I can't get my money back or cancel the transaction, because it hasn't been paid by Credit Card, but by bank transfer.
Regards,
Hans
#14
Yes, they are going to pay them a visit...perhaps a few more disgruntled punters would like to contact Watchdog - the more complaints the better.
When I get there, i'll ask about your kit...although it's likely to be a while away, and I might foget my manners :-)
When I get there, i'll ask about your kit...although it's likely to be a while away, and I might foget my manners :-)
#17
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Join Date: Jan 2001
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I have asked a friend to get some "VERY PERSONAL DETAILS" That will allow you direct access to those involded.
Think about it.......
[Edited by Luke - 6/9/2003 10:14:41 PM]
Think about it.......
[Edited by Luke - 6/9/2003 10:14:41 PM]
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