Import warrenty service claim?
#1
I have bought an imported Scooby (through Litchfield Imports), and took the car to a Subaru dealer for the 1000 mile service.
Although quoted about £40 for the service, they charged me £110 as it was a euro-import (UK spec) and not a UK car. They did warm me when I phoned up originally, so I'm not complaining about this.
The Subaru guy said that if I got the car from a UK garage, and had it serviced by a different UK garage, they would claim back the labour charges from the other garage (hence keeping the service to 40 quid).
However is there any chance I can claim back the labour charges from Subaru Holland?
has anyone done this (especially for just a normal 1000 mile service)?
thanks
Edward
Although quoted about £40 for the service, they charged me £110 as it was a euro-import (UK spec) and not a UK car. They did warm me when I phoned up originally, so I'm not complaining about this.
The Subaru guy said that if I got the car from a UK garage, and had it serviced by a different UK garage, they would claim back the labour charges from the other garage (hence keeping the service to 40 quid).
However is there any chance I can claim back the labour charges from Subaru Holland?
has anyone done this (especially for just a normal 1000 mile service)?
thanks
Edward
#3
Bottom Line
Register with IM use this letter
************************************************** *******************
Subaru Warranty Administration,
Subaru UK
Ryder Street,
West Bromwich,
West Midlands
B70 0EJ
Dear Sir/ Madam
New Impreza WRX Registration xxxxx xxx (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx)
I note that you ask for the original sales invoice from the country of origin. I bought the car new in the UK in Pounds Stlg and I enclose
1. Copy of the original sales receipt.
2. Copy of the service manual indicating the PDI was carried out in an EU Member state, presumably where it was shipped to from the manufacturer.
3. Copy of the EU certificate of conformity validating the VIN.
4. Copy sales invoice from the supplier in Holland to Supplier in the UK
If there is any additional information you require please do not hesitate to contact me.
The service schedule is printed in the Service and Warranty booklet I trust that this is the one to follow:
5000km (3,105) miles) 3 months
15,000km (9,315 miles) 12months
30,000km (18,630 miles) 24 months etc
Please can you inform me that my Warranty is registered and will be valid in the UK?
Thank you for your kind help
Yours sincerely
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++
Service Garage
Don’t do any other servicing as it could be held against you, and anyway it’s not necessary as IM know what they are doing with service schedules.
Register with IM use this letter
************************************************** *******************
Subaru Warranty Administration,
Subaru UK
Ryder Street,
West Bromwich,
West Midlands
B70 0EJ
Dear Sir/ Madam
New Impreza WRX Registration xxxxx xxx (xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx)
I note that you ask for the original sales invoice from the country of origin. I bought the car new in the UK in Pounds Stlg and I enclose
1. Copy of the original sales receipt.
2. Copy of the service manual indicating the PDI was carried out in an EU Member state, presumably where it was shipped to from the manufacturer.
3. Copy of the EU certificate of conformity validating the VIN.
4. Copy sales invoice from the supplier in Holland to Supplier in the UK
If there is any additional information you require please do not hesitate to contact me.
The service schedule is printed in the Service and Warranty booklet I trust that this is the one to follow:
5000km (3,105) miles) 3 months
15,000km (9,315 miles) 12months
30,000km (18,630 miles) 24 months etc
Please can you inform me that my Warranty is registered and will be valid in the UK?
Thank you for your kind help
Yours sincerely
++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++
Service Garage
Don’t do any other servicing as it could be held against you, and anyway it’s not necessary as IM know what they are doing with service schedules.
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