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Samsung galaxy tab 3 problem

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Old Dec 29, 2013 | 10:08 AM
  #1  
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pflowers
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From: Cymru
Default Samsung galaxy tab 3 problem

My wife keeps nicking my ipad to play candy crush so to stop the arguments I got her a tab 3 for Christmas.

Problem is it keeps crashing on apps, you can surf the internet without a problem but most of the time when using an app it just crashes and turns off without warning.

I have googled it and tried a reset and removing the sd card as suggested which improved matters slightly but it still does it. A search seems to suggest a memory problem but there is hardly anything on it.

I can obviously take it back but as it only does it with apps I know what they are going to say.

Now I know why I love apple stuff so much.

Any ideas?
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Old Dec 29, 2013 | 10:23 AM
  #2  
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Yeah I have the same problem mate, bought my 3 kids one for Xmas and my misses got one free with the camera I bought her and all 4 of them do the same thing, I'm wondering if it's a software problem, I'm just going to wait for a software update to see if that cures it.
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Old Dec 29, 2013 | 11:42 AM
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I bought my wife and daughter one each for crimbo. I also got them a 8gb memory card each as well.
My wifes one has been perfect, not missed a beat. My little girls one has crashed a couple of times but she's on it alot so can't complain really.
I make sure they close open apps and delete history etc which helps on samsung devices (I have a galaxy note 2).
Hold down home button, press the little pie simble at the bottom left and then click ram. Press the clear button and away you go.
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Old Dec 29, 2013 | 12:33 PM
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Originally Posted by pflowers
I can obviously take it back but as it only does it with apps I know what they are going to say.

Now I know why I love apple stuff so much.

Any ideas?
Take it back and show them it happening, if the shop can stop it your good but if they can't its a perfect reason for a refund as why would someone buy a tablet purely for the web
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Old Dec 30, 2013 | 09:35 AM
  #5  
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Candy Crush Crashes when the internet connection is not stable. Before playing candy crush, open a browser and confirm you have a good internet connection OR Disable the internet connection.
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Old Jan 2, 2014 | 10:53 AM
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Maybe try xda-developers forum for some alternative firmware?
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