Laptop with Vista won't do anything !!
05 May 2011, 10:09 PM
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Laptop with Vista won't do anything !!
I'm trying to help a mate whos laptop is playing up. It's running Vista Home Premium.
Once switched on, after about 2-3 minutes nothing works, I can move the mouse pointer around the screen but clicking on icons does nothing. After a few minutes it switches itself off. It does exactly the same in safe mode aswell.
Tried doing a virus scan in safe mode, I can get the scan to start if I click on the program as soon as the laptop starts up but after only 1 or 2 minutes it freezes again. Sometimes it will switch itself off and sometimes I have to hold the power button.
I would have tried a system restore but they had it switched off so there's no restore points.
Has anyone got any ideas on what I can try to do with it ?
Once switched on, after about 2-3 minutes nothing works, I can move the mouse pointer around the screen but clicking on icons does nothing. After a few minutes it switches itself off. It does exactly the same in safe mode aswell.
Tried doing a virus scan in safe mode, I can get the scan to start if I click on the program as soon as the laptop starts up but after only 1 or 2 minutes it freezes again. Sometimes it will switch itself off and sometimes I have to hold the power button.
I would have tried a system restore but they had it switched off so there's no restore points.
Has anyone got any ideas on what I can try to do with it ?
05 May 2011, 10:19 PM
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You could always open it up and clean it out. My old laptop was full of dust and would only work with a cooler pad. Cleaned it out and it was like new.
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