Usb ports not working

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27 July 2010, 04:34 PM

kingofturds

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Usb ports not working

We recently got my Mum a refurbished laptop (running vista) and 3 dongle so she could connect to the internet. However when we plug anything into the usb ports nothing happens, I have tried uninstalling and re installing the drivers but that has not solved the problem, and in device manager it says that the ports are working fine.

Any ideas

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27 July 2010, 04:49 PM

peter zippy reid

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with it plugged in have you went to start then my computer then the dongle should be there try to open it that way just incase its not auto running

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27 July 2010, 07:16 PM

hutton_d

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Anything in the BIOS that could affect them? Sometimes a 'return to factory settings' can work wonders.

Tried the simple things, like a flash drive that does work in another computer?

Dave

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27 July 2010, 07:32 PM

kingofturds

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Quote:

Originally Posted by hutton_d

Anything in the BIOS that could affect them? Sometimes a 'return to factory settings' can work wonders.

Tried the simple things, like a flash drive that does work in another computer?

Dave

Flash drive works fine as I have tested it on my pc, and have tried resetting/disabling the usb ports in bios.

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