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A new laptop - Dell or Sony

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Old 21 November 2008, 02:10 PM
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mightyyid
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Default A new laptop - Dell or Sony

Chaps

Always been a Dell man through both work and home,and decided rather than replace my current 2 year old home PC (Dell) I'd get a laptop and have both.

But, one of the things I've always liked about Dell is that if you have a problem, you can easily look for updates and upgrades from your Service Tag, or if you need to rebuild it, everything is in one easy place. And they seem to last.

But I've seen a few Sony's around that look great and the 16.4" screen is not only a good size but I like that the keyboard is spread out.

So, I'm looking at something like Dell Studio 17 (brand new) for about £700, or a refurbished product from Dell with full warranty (cancelled orders etc) about £550, or a Sony FW 21L, for about £670 (online price), and would be grateful for those who use them to provide a comparison and their thoughts and comments.

I'm fearful that just because I know Dell I'll never look at alternatives, and would like the masses thoughts on this dilemma?

So Sony, for example, have one single place for updates to the BIOS etc?

Cheers
Old 21 November 2008, 02:28 PM
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stevem2k
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Sony's aftersales sucks like a £500 hooker....
Old 21 November 2008, 02:31 PM
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mightyyid
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Originally Posted by stevem2k
Sony's aftersales sucks like a £500 hooker....
Good to know - cheers. Do they tend to f*ck up much or is it rarely like the Dell's?
Old 21 November 2008, 02:37 PM
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Luan Pra bang
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I have had one dell and 2 toshibas and the Toshibas are significantly better. Even at 5-6 years old they keep working fine at.
Old 21 November 2008, 03:24 PM
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HankScorpio
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I've always found Sony's website sucked, their own software they layer on sucks, driver support sucks and when I needed a new HDD in one of mine under warranty, point blank refused to send the drive and unit had to be shipped to Holland for more than 4 weeks.

They look seriously cool with good spec but if it was my money out of my pocket, Dell, Tosh or HP.
Old 21 November 2008, 03:32 PM
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Iain Young
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Originally Posted by Luan Pra bang
I have had one dell and 2 toshibas and the Toshibas are significantly better. Even at 5-6 years old they keep working fine at.
The one Toshiba I had gave up after a year. All my Dells I've had have lasted several years

Dell vs Sony, I'd go with Dell every time. Sony after sales / support is terrible, and the machines tend to be over priced for the specification (i.e. you pay more for the name).
Old 21 November 2008, 04:22 PM
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Milamber
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Got mine from Rock

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Old 21 November 2008, 05:44 PM
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Luther
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Dell or IBM.... now they would be my top two choices...
Old 21 November 2008, 11:30 PM
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DemonDave
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Dell everytime for me

had quite a few through work and other means -- never had a major problem any minor ones simple to sort and dells aftercare is superb.

Dell Studio 17 Cheap Deals and Evalue Code Comparisons
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