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Anyone else having trouble with VM broadband today?

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Old 25 September 2007, 09:29 PM
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Odds on
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Default Anyone else having trouble with VM broadband today?

As per the title.

I've been able to down load emails through Outlook all day and have been able to view some websites. But others (Such as SN) have just not wanted to load. Even now I'm on here, all the ad's and SN banners are just read crosses..

I've sent an email to support@virgin.net, but haven't had a reply as yet.

Just wondering if its my area (Essex), or a national thing.

(I'm on ADSL BTW)

Old 25 September 2007, 09:49 PM
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I get a similar problem with scoobynet that it takes a long time to load or not at all but i run ad aware to get rid of cookies and then it seems fine.
I have a problem with a few other websites as well.
Dorset using ntl 250 modem
Old 26 September 2007, 02:21 AM
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pimmo2000
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Sounds like a DNS issue!

Give it a day or so and it no result post on here, there are load of people that can make sure its not your PC before you call.. your help line is 25p per minute.
Old 26 September 2007, 06:00 AM
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Originally Posted by pimmo2000
Sounds like a DNS issue!

Give it a day or so and it no result post on here, there are load of people that can make sure its not your PC before you call.. your help line is 25p per minute.
Defo DNS

tracert and ping unable to resolve host name, but perversely, p2p is working

I know pimmo will say it is coincidence, but DNS does seem to be worse since the rebranding?
Old 26 September 2007, 06:51 AM
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Sorry to sound thick, but whats a DNS problem then?

Pimmo, I know their helpline is expensive. I'm fooked if I'm ringing them and paying to tell them they've a problem somewhere! Thankfully my contract is nearly up with them, so I'll be able to go elsewhere soon enough.

BTW, this morning it all seems to be working fine.
Old 26 September 2007, 07:37 AM
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sienar33
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Originally Posted by Odds on
Sorry to sound thick, but whats a DNS problem then?

Pimmo, I know their helpline is expensive. I'm fooked if I'm ringing them and paying to tell them they've a problem somewhere! Thankfully my contract is nearly up with them, so I'll be able to go elsewhere soon enough.

BTW, this morning it all seems to be working fine.
All working now, host names resolving etc.

DNS means we can type in scoobynet.com instead of xxx.xxx.xxx.xxx(IP address)
But you need a (DNS) server to lookup the number for your (domain) name, and can then "put you through"
When its broken, its sort of like having two phone books, one with names and one with numbers, and no way of finding out which number belongs to which name.
Something like that anyway....
Old 26 September 2007, 11:06 AM
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Originally Posted by sienar33
Defo DNS

tracert and ping unable to resolve host name, but perversely, p2p is working

I know pimmo will say it is coincidence, but DNS does seem to be worse since the rebranding?
ADSL didnt change... its still Virgin and always has been
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