FU*KING fuming - 360 red "circle of death"
10 May 2007, 06:38 PM
#1
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FU*KING fuming - 360 red "circle of death"
Well, that's just ****** great 
Turned on the 360 to download Forza2.
System says that it wants to update - I tell it to proceed.
Finishes the update.......
And the 3 red leds (Circle of death) appear
Is this fixable without returning back to Microshaft? (at some great expense no doubt! )
Any suggestions (no, I'm not going to buy a PS3 instead!)
Utter POS
Dan
Turned on the 360 to download Forza2.
System says that it wants to update - I tell it to proceed.
Finishes the update.......
And the 3 red leds (Circle of death) appear
Is this fixable without returning back to Microshaft? (at some great expense no doubt!
)Any suggestions (no, I'm not going to buy a PS3 instead!)
Utter POS
Dan
10 May 2007, 07:07 PM
#2
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Just been in touch with Micro$haft
£85 to repair the Xbox - quite convenient that the error occurs whilst downloading THEIR update
The only consolation is that the £85 will include another 1yr warrantee.
Not happy
Dan
£85 to repair the Xbox - quite convenient that the error occurs whilst downloading THEIR update
The only consolation is that the £85 will include another 1yr warrantee.
Not happy
Dan
xmas prezzie 360 did this, i rang a number from the xbox website, sent it off, and had it back free of charge, in about a week over-all.
10 May 2007, 08:44 PM
#7
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What galls me more is that I'm going to have to pay for something that was Micro$haft's fault in the first place I only turned the machine on to download the update
If I can get it posted tomorrow, that would be good. Might get it back some time next week hopefully.
Dan
Oh well - will have to use the Wii instead!
I only turned the machine on to download the update If I can get it posted tomorrow, that would be good. Might get it back some time next week hopefully.
Dan
Oh well - will have to use the Wii instead!
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10 May 2007, 09:19 PM
#8
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Guy from work had his back in 6 days which isn't a bad turnaround.
Have to say having to spell my name and address 3 times, email address countless times and repeat the serial number twice to a lady at m$, is something i don't want to do again in a long time.
Damn them microsoft call centres!!
Have to say having to spell my name and address 3 times, email address countless times and repeat the serial number twice to a lady at m$, is something i don't want to do again in a long time.
Damn them microsoft call centres!!
10 May 2007, 09:48 PM
#9
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What galls me more is that I'm going to have to pay for something that was Micro$haft's fault in the first place I only turned the machine on to download the update
If I can get it posted tomorrow, that would be good. Might get it back some time next week hopefully.
Dan
Oh well - will have to use the Wii instead!
I only turned the machine on to download the update If I can get it posted tomorrow, that would be good. Might get it back some time next week hopefully.
Dan
Oh well - will have to use the Wii instead!
10 May 2007, 10:53 PM
#11
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Mine is a launch day console and I purchased an extended warranty on the 1st of December last year and this gave me TWO additional years for £58 all in.I'd be challenging them on that price they've quoted you (But I'm guessing they've inflated it because you've phoned them with a failed 360 and no warranty)
Good luck
11 May 2007, 09:04 AM
#13
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That's expensive for 1 years additional warranty!!
Mine is a launch day console and I purchased an extended warranty on the 1st of December last year and this gave me TWO additional years for £58 all in.I'd be challenging them on that price they've quoted you (But I'm guessing they've inflated it because you've phoned them with a failed 360 and no warranty)
Good luck
Mine is a launch day console and I purchased an extended warranty on the 1st of December last year and this gave me TWO additional years for £58 all in.I'd be challenging them on that price they've quoted you (But I'm guessing they've inflated it because you've phoned them with a failed 360 and no warranty)
Good luck
Where and how did you pay for this? I got a leaflet thing when I bought the 360 to extend the warranty but it said its only valid for 10 days after the purchase? mine is out of warranty in a few months so would like to get the additional 2 years..
11 May 2007, 09:29 AM
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11 May 2007, 09:32 AM
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THe sun rises in the east.
Water is wet
A launch day 360 is bound to break..
Really MS should be held to account for the absolutely dismal build quality of the 360. Specifically launch day machines. If you look around on forums, you will find that there are thousands that have been sent back. On RLLMUK there is a 90 page thread on 360 problems.
MS Deny there is anything out of the ordinary with regards to return rates of the 360 (so they said on watchdog) but the problem is getting worse and worse.
Mine went back on Wendesday - If it breaks again i shall be getting it repaired under warranty and then trading it in for a PS3.
Water is wet
A launch day 360 is bound to break..
Really MS should be held to account for the absolutely dismal build quality of the 360. Specifically launch day machines. If you look around on forums, you will find that there are thousands that have been sent back. On RLLMUK there is a 90 page thread on 360 problems.
MS Deny there is anything out of the ordinary with regards to return rates of the 360 (so they said on watchdog) but the problem is getting worse and worse.
Mine went back on Wendesday - If it breaks again i shall be getting it repaired under warranty and then trading it in for a PS3.
11 May 2007, 10:36 AM
#21
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Phone Information
Phone
Assistance by phone:
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
Phone
Assistance by phone:
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
0800 587 1103
Hours of operation:
Monday-Friday: 09:00-22:00
Saturday: 09:00-20:00
Sunday: 09:00-17:00
11 May 2007, 11:08 AM
#23
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What galls me more is that I'm going to have to pay for something that was Micro$haft's fault in the first place I only turned the machine on to download the update
If I can get it posted tomorrow, that would be good. Might get it back some time next week hopefully.
Dan
Oh well - will have to use the Wii instead!
I only turned the machine on to download the update If I can get it posted tomorrow, that would be good. Might get it back some time next week hopefully.
Dan
Oh well - will have to use the Wii instead!
I asked Microsoft while getting a new hard drive from them and they confirmed you can extend your warranty anytime upto the day the current warranty expires. I will definately be renewing mine each year as its only £30 a year.
The person who paid £85 don't forget thats for the repair of the machine and they are giving you an extra 1 year warranty within that price so really its £55 for the repair and £30 for the warranty which really isn't that bad for a piece of kit that no longer had a manufactureres warranty on it.
11 May 2007, 11:11 AM
#24
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Also i'd recomend getting one of the new 512mb memory cards that are out so you can back up all your game saves in case of a hardware failure. £30 on Play.com or £35 from PCWorld which is where I got mine from. My local Game store doesn't even stock them yet. Backed all my game saves and profiles up so well worth £35 to avoid starting again.
11 May 2007, 11:27 AM
#25
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Also i'd recomend getting one of the new 512mb memory cards that are out so you can back up all your game saves in case of a hardware failure. £30 on Play.com or £35 from PCWorld which is where I got mine from. My local Game store doesn't even stock them yet. Backed all my game saves and profiles up so well worth £35 to avoid starting again.
I even have some stashed now that still work
13 May 2007, 02:01 AM
#30
My 360 aint even been turned on since Xmas, aint got the time... my ps2 broke way out of my 1 years grace, I called Sony, told them I didnt know when I bought it, they said I can have a re-furbed on next day, I said ok and good to their word they came the next day took mine away and give me another one that worked !!!
10/10 for customer service !!
10/10 for customer service !!