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Old Feb 7, 2007 | 04:33 PM
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From: WIGAN
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Hi all
Im having problems with some hardware and software I have just got
Every time I try to install the (TRUST 5.1 EXTERNAL SURROUND CARD SC-5500P)
I manage to plug the thing in and start to install the software driver and then I get told that cannot install software that sumert is missing so I uninstall then down load the latest driver from their website twice now and get the same problem.
And iv tried to do it in safe mode but still nowt can any one help before I have to throw it at the wall please
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Old Feb 7, 2007 | 04:46 PM
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Is it USB? If so, as with most USB deivces, you may need to install the driver before you plug it in.

Uninstall everything to do with the card - install the driver first, then it should tell you to plug the cable in at some point.


Possibly..
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Old Feb 7, 2007 | 04:51 PM
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it says i have to plug the usb device before installing the software cos i tryed that first
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Old Feb 8, 2007 | 08:48 AM
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still not working
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Old Feb 8, 2007 | 08:51 AM
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Originally Posted by TURBOTRONICS
sumert is missing
Can you be a little more specific ?
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Old Feb 8, 2007 | 09:08 AM
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it says some file is missing and that it carnt install the software so i thought the disc might be foulty so i went on to the web site and down loaded the driver and that did the same not sure what is missing it dosnt say
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Old Feb 8, 2007 | 09:22 AM
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it says this
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Old Feb 8, 2007 | 09:37 AM
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Did you use this driver?

Trust - Download drivers
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Old Feb 8, 2007 | 09:42 AM
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yes mate thats the one i think
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Old Feb 8, 2007 | 09:46 AM
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Try that one again just in case. I downloaded it and the inf is certainly there.
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Old Feb 8, 2007 | 09:50 AM
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its telling me error reading setup initialization file
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Old Feb 8, 2007 | 09:57 AM
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Thats usually caused by a bad download. Restart your PC download it again and try again.
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Old Feb 8, 2007 | 10:15 AM
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still the same thing 3 times now do all the files look to be in here
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Old Feb 8, 2007 | 10:46 AM
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Looks okay. Try clearing out all of your temp folders, then run again.

You could always try manually running CmiInstallAudio.exe in the Program folder.
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Old Feb 8, 2007 | 10:53 AM
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do you mean like a disc clean up and
sorry mate i dont understand the last bit
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Old Feb 8, 2007 | 11:13 AM
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In that unzipped folder from the driver you downloaded there is a "program" folder, try running the file inside.

If no luck, try updating the driver in Device Manager by pointing it to the "Driver\USB" folder in those files.

Delete everything from c:\temp and c:\windows\temp too.

Last edited by DJ Dunk; Feb 8, 2007 at 11:15 AM.
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