skoobidude

Hi all,

I've recently cleaned up my PC due to a nasty virus. In the process of re-installing several applications I am struggling with my camera software. It's a Canon Ixus 500 which runs with Zoombrowser EX. The problem is the PC does not "see it" once connected so I cannot download pictures via the software. However, when I go through Windows Explorer it picks it up as an external device so I can pull pictures across using this route.

Having re-read the installation trouble shoot guide it points towards the driver and says it should be un-installed and re-installed. Thing is that I cannot see the driver in the 1st place. I thought this would have automatically loaded when I installed the CD.
Any ideas would be welcomed.

thanks

Nick

Kevin Greeley

That Canon software and driver is just awful.

Get yourself a card reader and ditch the lot - no problems then.

drjsd

This what you're after?

http://software.canon-europe.com/sof...462.asp?model=

They have updated drivers, I've updated my 350D and it works better, so give that a go. Otherwise, I couldn't agree more with getting a card reader. Faster and easier! And you can even still use Zoombrowser if you want.

skoobidude

Thanks for the updated driver. I downloaded this and went through the install process and unfortunately got a message "Installation Failed".
I think I'll just continue with the Windows Explorer route for now. I'll definately be looking into getting a card reader soon.

Cheers

Nick