On ntl with cable modem, Problem started on tuesday. For some reason I cannot connct to the net. Tried the helpline, they run all the tests (takes about 30 mins) and have told me ther is fault in my area. If there was a fault why couldn't they just tell me that to begin with!? They keep saying it will be fixed in a few hours or by tomorrow but never is. One girl told me its my computer, then the next guy told me its a fault at their end. My coonection is saying - limited or no connectivity. Anyone suffered this problem or has anyone got any advice? This is driving me mad?


Thanks

 

need to check to see if you have an ip address

press start
then select run
in the box enter cmd and press ok
you will see a black box with white writing
enter ipconfig after the >
you should see a line that says IP address ..... and then 4 fours split by full stops
check there is one there and not 0.0.0.0

 

if you cannot connect how did you post this

 

http://www.pchell.com/support/limitedconnectivity.shtml

 

download the winsockfix tool and run it (restart req)..
Fixes loads of these connection problems for me.

http://www.majorgeeks.com/download4372.html

 

Thanks guys.
I've downloaded the patch but it didnt help. I do have an IP address, but I am now certain its not my comp as I cant get my xbox to work (never tried before but it just wont connect)

Thanks for the help - I'll get onto Ntl tomorrow and give the a blast.

seven

 

NTL are currently upgrading their systems and altho i can still connect the speed is nowhere near what it should be, dunno if that helps