A friend of mine has recently purchased a Dell Notebook and all software was pre-installed. She now needs to re-install Windows, as it will not boot, but there were no CDs shipped with the PC.

Is this standard practice for Dell and how does she go about obtaining the missing CDs?

I know of other people with Dell computers and they all received Windows XP, Microsoft Works and driver discs.

 

My recently purchased Dell XPS Gen2 laptop came with all the cds. I suggest you give Dell a ring and ask them to send out a replacement cd...

 

This depends on the deal you buy (mostly)

Most cheap PC's come with an OEM version of windows which means once the PC is formatted you have to buy another copy.

This is one reason they are so cheap(apart from cheap memory etc :P)

 

Some dell pcs come without drivers etc ALTHOUGH you can add them for an extra £10 at configuration time. If you need a dell install disk let me know and ill pop one in the post.

Regards

Stuart

 

Thanks Stuart. Is the CD the Windows CD, or driver disc?

 

can you not get the drivers off the dell website?

if you need a dell xp cd i have home and pro, i could do you a copy but you will need the cd key.

 

The serial number will be stamped on the underside of the laptop

darren

 

I can send you a copy of the dell install disks either home or pro and they should work no probs. AS for driver disks, if its a lattitude or inspiron most probbly. Pm me if u want em. Also these disks do not require any keys, they are just locked to Dell machines

Regards

Stu